Territory Manager
Company: DHL Express United Arab Emirates Overall Role Purpose Manage and develop the assigned Field sales territory in order to maintain and grow the DHL market leadership position. Achieve individual sales targets while meeting key customer needs. Accountabilities Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner Ensure that a high level of professional rapport is developed and maintained with all customers Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required Manage all customer-related information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information Promote DHL brand image and values through own appearance and behavior so that it reflects DHL high standards and develops customers’ relationship Establish custom...