UAE JOBS

To manage the day–to-day planning, operation and problem-solving of a team of Personal Banking Advisors to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused PBA’s and to act as the communication conduit between Frontliners and Management. To offer creative solutions. Apply to Job

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Join Netcracker Technology, a wholly owned subsidiary of NEC Corporation, to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Position Summary: The Client Partner is to be the senior NetCracker executive facing a specific customer or territory with overall responsibility for customer interaction, revenue growth, financial performance (P&L;), and service quality regarding the specified customer account. The Client Partner strives to grow Netcracker’s business with their assigned acc...

To manage the day–to-day planning, operation and problem-solving of a team of Personal Banking Advisors to meet with the required service level components, standards and sales targets, to develop the team to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer-focused PBA’s and to act as the communication conduit between Frontliners and Management. To offer creative solutions. KEY RESULT AREAS: Live call monitoring and Call scoring: Periodic call monitoring. TL to score on quality evaluation sheet and file score for review of service manager. Buddy coaching Listening to live calls along with the agents for on job coaching. Buddy coaching sheet to be created for marking areas of improvement and areas coached in. Quality Report Review – Discuss quality report with agents and highlight common mistakes. Also, maintain a Soft or Hard file for review and comparison purpose. Mystery Calling: Mystery calling by the TL’s on product basis. ...

Support the team in day to day activities to achieve maximum potential and acquire the set targets & budget. Provide leadership to the team acting as a positive role models at all times Provide consistent & superior digital experience to our corporate customers through online banking advisors. (OBA). Ensure to effectively build and service a portfolio of non-borrowing customers with a specific focus on risk free liability balances and to generate fee based income through the sale of Transaction Banking/ GTS Products, TCM/FX products, Trade & Working Capital solutions and other cross sell opportunities by making sure that client routes maximum business through Mashreq. Ensure the quality & soundness of assigned portfolio (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc. Key Result Areas Handling of around 1600 non borrowing corporate banking accounts and higher total revenue target of around AED 6-7MM within the team. Improv...

Provide consistent & superior digital experience to our corporate customers through online banking advisors. (OBA). Objective is to enhance their relationship & while doing so, educate, encourage & induce the customers to use digital mediums for their banking transactions. Manage a set of non- borrowing accounts and originating new relationships. Ensure to effectively build and service a portfolio of non-borrowing customers with a specific focus on risk free liability balances and to generate fee based income through the sale of Transaction Banking/ GTS Products, TCM/FX products, Trade & Working Capital solutions and other cross sell opportunities by making sure that client routes maximum business through Mashreq. Responsible for quality & soundness of assigned portfolio (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc. Apply to Job

Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HPE brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. And at HPE, we know that our people and values are the most important elements in this success. Job Description: Responsible for delivering business value to customers by architecting effective information systems solutions that address the customer’s business problems, needs and opportunities, in a manner consistent with company’s strategic and business goals. Have knowledge of architectural frameworks, methodologies,...

Preferred Qualifications Responsible for providing systems support delivery management and personalized attention on designated accounts in order to meet the service levels agreed with customers, driving customer satisfaction while maximizing oracle effectiveness and profitability. Service delivery representative within Oracle and focal point of contact to the customers being thier escalation path and internal customer advocate. Develop and maintain relationships with customer and third parties. Act as a customer Trusted Advisor. Plan and deploy Support activities to ensure effective delivery within an agreed set of delivery constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, interfaces and procedures. Assure and improve the quality of the service and maintain accurate account information. In scope for Systems Support is the cover of Hardware, Operating system and storage ( Disk and Tape ) products. Detailed Descri...

Preferred Qualifications Scope of Position Independently manages all aspects of team projects and engagements (technical and non-technical). For example: POCs, support escalations, pre-sales engagements, workshops, seminars, etc. Demonstrates solid solutions architecture capabilities leveraging in-depth knowledge of Data Integration and Big Data best practices, including functionalities/capabilities, implementation issues, and performance, integration and installation implications. Demonstrate technical leadership in his/her area of expertise and works effectively with field resources, support, product management, and engineering to ensure that customers are successful with Oracle software. Provides constructive product feedback (customer requirements, product’s shortcomings, enhancements, etc.) to product management and/or engineering. Becomes a trusted advisor to field personnel, such as SCs, instructors and Oracle consultants, as well as product management. Es...

What You'll Do The Account Manager in Cisco is the key contact for our customers. You will own and nurture the relationships, building and executing the sales strategy. Imagine participating major transformational projects in industries from manufacturing to retail to government. Imagine helping countries transform the citizen experiences, banks reinvent the customer experience, energy providers become more efficient. You can do it today with us. Your success will reflect in sales achievements, long term customer relationships and satisfaction. In this job you will: * Focus on an outstanding customer experience and become your customers' trusted advisor. * Own and develop the Cisco Account Management Business Plan. * Orchestrate cross-functional team members to deliver complete business solutions. * Work closely with the Cisco Partners team, to drive the strategy and delivery of new solutions, products and services. * Plan and execute the sales strategy in order to ...

Sr. Systems Engineer – Data Protection Solutions (DPS) General Summary Provides technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. May assist in the development of responses to customer requests and proposals as required. Applicable markets: Enterprise, Commercial, Partner, Specialist/Practice. Areas of Responsibility: Performs a support role in District Sales and Services Leadership meetings. Presents and markets the design and value of proposed EMC solution and business case to customers, prospects and EMC management. Possesses detailed product/technology/industry knowledge. Knowledge of job associated software and applications. EMC Proven Professional Certification desired. Assists the Sales Team to develop and implement specific account penetration strategies, produce acc...

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Dear Candidates, We are looking for dynamic female customer service advisor. Please send your cv Apply to Job

Dear Candidates , One of the top companies in UAE is looking for dynamic Female Customer service advisor. Please send your CV Apply to Job

Age between 24-35 Welcomes the customer into the shop Sets up the customer for tanning session Cleans the cabin after every customer use Maintain the shops cleanliness Make sure every customer is well served and satisfied Apply to Job

Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world ’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HPE brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. And at HPE, we know that our people and values are the most important elements in this success. Do you have the ability, enthusiasm and drive to become a technical guru working within a demanding sales environment? Would you like to take on an active role in the company working in a diverse, fast moving and creative culture alongside world-class professionals? We are looking for a technically oriented individual who wi...

Limited offer – Rush – 100 + Customer Service part-time positions Innovations Group is immediately looking to hire 100 + young, smart, well-spoken female Customer Service representatives for a 1 month project at a leading Hyper Market Chain with positions across Dubai, Abu Dhabi, RAK, Al Ain, Sharjah, Fujairah & Umm Al Quwain. Only 4 hours a day, 6 days a week. Exciting Monthly Salary Package – AED 2,500 – AED 3250 Eligibility – Female applicants above 18 years of age currently on Spouse/Parent/student visa with a current passport & visa validity of over 7 months. NOC from spouse/parent/sponsor required. Interested candidates can walk-in to Innovations office for an interview everyday starting Monday 24th April ‘17, between 09.30am to 5.00pm at the below mentioned address. Innovations Group, 23rd Floor, Tiffany Tower, Cluster – W, JLT, Damac Properties Metro Station. Exit 1. Please carry the below documents: 1. 6 passport size photographs [white background] 2. Passport copy...

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Preferred Qualifications Responsible for providing systems support delivery management and personalized attention on designated accounts in order to meet the service levels agreed with customers, driving customer satisfaction while maximizing oracle effectiveness and profitability. Service delivery representative within Oracle and focal point of contact to the customers being thier escalation path and internal customer advocate. Develop and maintain relationships with customer and third parties. Act as a customer Trusted Advisor. Plan and deploy Support activities to ensure effective delivery within an agreed set of delivery constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, interfaces and procedures. Assure and improve the quality of the service and maintain accurate account information. In scope for Systems Support is the cover of Hardware, Operating system and storage ( Disk and Tape ) products. Detailed Descri...

Preferred Qualifications Scope of Position Independently manages all aspects of team projects and engagements (technical and non-technical). For example: POCs, support escalations, pre-sales engagements, workshops, seminars, etc. Demonstrates solid solutions architecture capabilities leveraging in-depth knowledge of Data Integration and Big Data best practices, including functionalities/capabilities, implementation issues, and performance, integration and installation implications. Demonstrate technical leadership in his/her area of expertise and works effectively with field resources, support, product management, and engineering to ensure that customers are successful with Oracle software. Provides constructive product feedback (customer requirements, product’s shortcomings, enhancements, etc.) to product management and/or engineering. Becomes a trusted advisor to field personnel, such as SCs, instructors and Oracle consultants, as well as product management. Es...