Retail Sales Associate (Chinese)
The Retail Sales Associate's responsibilities include partnering closely with customers to understand their needs, answer queries and recommend the right product that will meet their requirement. The Retail Sales Associate should also be able to promptly resolve customer complaints to ensure highest client satisfaction. A successful Retail Sales Associate will stay up-to-date on product features and maintain high standards of our stores visually. The key objective of a Retail Sales Associate will be to achieve excellent customer service and consistently achieve the store's sales goals. Key Responsibilities: • Welcome customers to the store. • Assess customer's needs; provide assistance by answering queries and product information. • Ensure high levels of customer satisfaction through excellent sales service. • Build productive trust relationships with customers • Work towards achieving sales goals. • Drive sales by going the extra mile. • Actively seek out customers...