UAE JOBS

Company: Getinge Group Middle East Position Objective: Provide an effective and efficient customer service to all internal and external MAQUET Middle East customers by utilizing excellent, in-depth knowledge of company products, sales policies and procedures and shipping methods and terms. Qualification (Knowledge, Skills and Abilities): • Develop an understanding of customers' needs and take actions to ensure that such needs are met. • Liaise with stakeholders (customers, sales managers, production units and logistic personnel) to meet and exceed their expectations. • Process quotations and sales order in a timely manner including reviewing and checking orders according to established department policies and procedures. • Compute prices, discounts, commissions and shipping charges as required. • Prepare quotes, invoices and delivery orders through Company’s ERP systems (SAP, CRM) in a timely manner. • Prepare shipment documents and forwards to the customers. ...

Company: Getinge Group Middle East Position Objective: Lead a dedicated team of Customer Service & Logistics Representatives and provide an effective and efficient customer service to all internal and external Getinge Group Middle East customers by utilizing excellent, in-depth knowledge of company products, sales policies, supply chain procedures and shipping methods and terms. Essential Duties and Responsibilities: • Lead and supervise a team of dedicated customer service and logistics Representatives • Develop an understanding of customers' needs and take actions to ensure that such needs are met. • Ensure the team follows customer service processes; from order entry to the delivery of goods • Monitor the team for the achievement of the best results as per the set KPIs • Review the Letter of Credits and other payment terms and provide input to the Customer Service Manager and/ or Finance Department • Determine best solutions for the issues, if any, esca...