UAE JOBS

Company: Rail Personnel Our client is seeking 3x Service Delivery Managers to assist with activities in Dubai, UAE. The Service Delivery Manager for each Package with a minimum of 10 years’ technical and management experience will oversee the pre-launch and commercial phases of the O&M Contractors’ activities to verify that all the contractual requirements are fully met. The Service Delivery Manager shall be responsible for launching of the service, station and depot inspections and the ongoing day to day delivery of a safety and excellence in passenger service in accordance with the KPI Regime and best practice. The Service Delivery Manager will be responsible on a 24/7 basis for attending incidents, accidents and emergencies that may occur on the metro. Requirements:  - Minimum 10 years technical and management experience. Apply to Job

Company: Dell Supports Service Delivery and Vendor Management functions for Dell Bank International d.a.c. and is responsible for Service Delivery Reviews with both Customers and Outsourced Service Providers as stipulated by the Bank Outsourcing Policy. Aligns Service Delivery and Vendor Management processes with local and European regulatory demands as well as ensuring appropriate SLA adherence through design reviews and monitoring oversight. Ensure that service levels are appropriately aligned to Bank and corporate policy, and strategic direction and investigates major service interruptions and service interruption resolutions to insure future stability of infrastructure and data. Evaluate problems analytically and systematically and develop appropriate corrective action, contributes to remediation of service failure and continuous improvement of delivery as well as is in charge of escalation point for service failures  Regularly attend staff meeti...