UAE JOBS

Company: NTT DATA Services The technical Support Department is pleased to announce the recruitment of a Technical Support Agent who is fluent in French. His or her daily tasks include: • Providing first-level support • Using troubleshooting techniques and tools to identify technical defects/issues • Assigning incidents in line with documented guidelines and procedures • Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident • Clearly and concisely logging and tracking details of solutions provided to resolve customer issue (logs all calls, emails and call-backs) while maintaining and updating customer database Qualifications   Essential Requirements • Fluent in French and English • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills • Good organizational and interpersonal skills • Excell...

Company: Dell IT. Enterprise Tech Support. Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service Technical lead - Technical Support Compellent Montpellier, France   Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service? Do you want to be a hero to Dell’s customers by resolving their complex IT issues? Within  Dell Services , we are looking for a  Technical Support Lead  to join our remote technical assistance team in  Montpellier , as well as providing telephone and email assistance to our European customers as part of the Dell Global Service Desk.   Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that ...

Company: Capital Health Specialized Rehabilitation Hospital Serving as a subject matter expert in regards to technical support and IT systems management. Standardizing IT equipment including their technical... PURPOSE OF THE ROLE: Responsible for supervising the day-to-day activities and duties of the desktop support unit to ensure effective provision of second line technical support across the facility. The support covers, but is not limited to PC hardware/software, networked printers, installation of applications and peripherals. Responsible for executing specific projects related to his area. ESSENTIAL FUNCTIONS/RESPONSIBILITIES : • Supervising and directing the work of the desktop support personnel and all projects assigned to them • Overseeing the daily operation of desktop support activities to ensure effective provision of second line technical support and achieve service level agreements, objectives and deadlines set • Developing training materials and procedures, or...

Company: Al Fattan Properties A leading company looking for a well experienced IT Technical Support Staff in UAE.Job Details :. Good experience in IT network administration.*.... Job Description : A leading company looking for a well experienced IT Technical Support Staff in UAE. Job Details : Installing and configuring computer hardware operating systems and   applications. Monitoring and maintaining computer systems and networks. Troubleshooting system and network problems and diagnosing and   solving hardware or software faults. Job Requirements : Graduate. Two years experience in the same field. Good experience in IT network administration. Only male candidates need to apply. Apply to Job

Company: SMSGlobal You will be responsible for providing responsive and high quality support to our customers for all fronts (tickets, LiveChat, phone calls).... Mission: - To provide high quality technical support to existing customers and new prospects so client satisfaction and revenue growth can be obtained and sustained. - To provide excellent customer service, to existing and new Corporate/ Partners/ Resellers/ Inside & Outside Sales Customers by demonstrating the constant ability of being their trusted advisor within the SMS space. - To continually learn and measure results and find proactive ways of adding value to all customers under your individual portfolio and their customers. - To improve general operations of the DUBAI office through administrative responsibilities. Job Description: You will be responsible for providing responsive and high quality support to our customers for all fronts (tickets, LiveChat, phone calls). - Taking ownership and managi...