Senior Relationship Manager - Large Corporate
JOB PURPOSE: To lead and manage a team in acquiring new clients and managing existing client relationships in line with agreed policies, procedures and risk appetite in order to achieve targeted growth and secure profitable business transactions for the assigned area.
ACCOUNTABILITIES
New Client Acquisition:
- Acquire new clients, conduct financial analysis and submit accurate credit applications while ensuring an excellent on-boarding experience in order to achieve assigned acquisition targets and achieve the desired growth in portfolios.
Portfolio Management:
- Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio.
Relationship Management
- Review client dossiers to ensure capture current and future needs, identify and respond to customers' requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term rel...