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Showing posts with the label CUSTOMER SUPPORT

Customer Care Supervisor

Company: Philip Morris International Monitor and track customer support performance at market level and identify areas of improvement acting as the voice of the customer internally for continuous... Are  YOU  interested in gaining knowledge and developing in the customer service area in an international work environment? Are you a resourceful and creative problem solver and you enjoy cooperation with customers? Do you possess well developed communication skills and the resilience to cope with challenges? If the answer is yes, we’d like to hear from you!   RISE TO THE CHALLENGE   Philip Morris Management Services Middle East Ltd. is looking for talented Customer Care Supervisor to join the team in Dubai. As Customer Care Supervisor you’ll lead the operational rollout of customer care program in UAE   Specifically, you will:   Follow up and resolve escalations from customer complaints within SLA in coordination with relevant sta...

Commercial Support Intern

Company: Puig Commercial Support Intern. It will be based in Dubai. In this role, you will be providing support to the Customer Development Manager and the Area Managers.... Date Posted: 2017/06/18 10:46:58 Expiry Date: 2017/08/17 Commercial Support Intern Puig Job Description We’re looking for a Commercial Intern who thrives in a fast paced working environment to join our local markets commercial team in Dubai. In this role, you will be providing support to the Customer Development Manager and the Area Managers. Your main responsibilities will be:  CUSTOMER DEVELOPMENT Reporting - Collect the data from the retailers and update the monthly sell out & VMS reports - Send the monthly results to the distributors - Update monthly and quaterly the VMS by pillar report - Update the retailers agreement files on a monthly basis - Update the commercial meeting presentation on a quarterly basis - Update the P&L by retailer on a quarterly basis AREA MA...

CUSTOMER SUPPORT REPRESENTATIVE

Company: Baker Hughes The role of Customer Support Representative is to provide accurate product quotations in a timely manner. Maintain and update key Performance Indexes of the... ABOUT THIS JOB The role of  Customer Support Representative  is to provide accurate product quotations in a timely manner. This requires ability to gather and decipher customer specifications/engineering requirements, interface with Geo-markets and other company functions inside and outside the plant, and articulate viable costing solutions.  This is a visible role that requires the ability to communicate well, to demonstrate high flexibility and show empathy to the customer’s expectations.   KEY RESPONSIBILITIES / ACCOUNTABILITIES Prepare Completions Product quotes Offer substitute products/components where appropriate Review and interpret engineering drawings and customers specifications/requirements Collaborate with other departments to gather per...

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