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Showing posts with the label Customer

Admissions Attendant

As an Admission Assistant you are to take payments from a customer in exchange of a service or tickets. You are to process payments using cash, credit cards, coupons, and vouchers. It is the admission assistant’s responsibility to provide accurate ticket prices and promotional offers. Additional roles include, ticket monitoring, assisting guests with any enquires, handling guest feedback, selling annual passes and providing VIP tours. Main Duties: Handle cash and card transactions of customers Scan Vouchers, Passes and Membership cards Issue receipts and change tickets for upgrades Redeem valid vouchers and coupons Greet customers entering and leaving the premises Maintain clean and Tidy area Offers upsell and provides promotional offers to customers Keep reports of transaction Provide information to customer via phone and/or email Continuous updated knowledge on park Handling guest feedback Monitor Turnstiles VIP Tours Are You a Star? In order to be qualified for this role you sh...

Assistant Travel Consultant

To assist customers with travel options and process their tickets on time in order to sustain continued customer patronage Roles and Responsibilities Assist the senior travel consultants in planning out of itineraries. Provide service for customers by timely issuance of tickets to enable them to proceed with their travel. Inform clients of travel dates, times, connections, baggage limits, medical & visa requirements and assist in preparing required documents or forms for travel. Adhere to all administrative policies and procedures relating to ticketing and collection of cash/ cheques from customers. Maintain an up-to-date database of all regular customers pertaining to their bookings, frequent traveler numbers, meal / seat preferences etc., to offer them personalized service. Receive and process customer feedback, after completion of travel, to gauge their views/ opinions on the level & quality of service offered by ATTA and scope for improvement, if any. Job Requirem...

Customer Relationship Manager

A Dubai based company specialized in customer interaction solutions is looking for a customer relationship manager  to  » Apply to this job Apply to Job

Events coordinator

We are looking for a successful and enthusiastic event planner to coordinate our corporate events from planning through to completion. You will provide outstanding customer service that meet quality expectations. Apply to Job

Customer Case Manager - UAE National - AF Motors

UAE National - Customer Case Manager - AF Motors - Head Office We are currently looking to recruit a Customer Case Manager to work within Al-Futtaim Motors in Dubai. This role reports into the Customer Relations Manager and is based within the Customer Contact Centre. The Customer Case Manager is responsible for investigating and resolving customers' concerns and will analyse complaint trends and root causes in order to to implement measures for improvement on a monthly basis. Once a quarter the Customer Case Manager will review and improve at least one customer facing process in cooperation with the Branch or Workshop Manager and will target Customer Engagement in a positive way. The incumbent will drive negotiations with customers in regards to compensation and good will gestures and will liaise with third party institutes such as the Ministry of Economy, Dubai Police and RTA to negotiate and influence on customer cases. Apply to Job

Secretary with sales support

FATHER/SPOUSE VISA HOLDER WILL BE CONSIDERED, Looking for young dynamic data entry operator with excellent knowledge in EXCEL MS WORD and outlook along with basic office filing. preferably with customer service sales/marketing support. Apply to Job

Receptionist/Operator

Reporting to the Senior Manager Admission and Dubai Campus Director , the purpose of this role is to: Face to Face - Ensure that customer service is delivered of highest quality and in accordance with the set policies and procedures. Present ADU and enhance the brand name to every guest ensuring that they are given the best experience possible. Over Telephone - Receive and routes incoming calls and greet callers as per ADU standard maintaining high level of professionalism. Moreover, provide general information and assistance to the people who approach the University Campus for information over telephone. Ensure that professional status and image of the University is upheld by providing a good first impression on the telephone. Duties and Responsibilities for Students: •As a Receptionist, Interaction with students (Daily) with respect to: Meeting, Greeting and helping prospective students who come to ADU through the Reception Area and guide them as per requirement. Meeting, Gr...

Admissions Attendant

As an Admission Assistant you are to take payments from a customer in exchange of a service or tickets. You are to process payments using cash, credit cards, coupons, and vouchers. It is the admission assistant’s responsibility to provide accurate ticket prices and promotional offers. Additional roles include, ticket monitoring, assisting guests with any enquires, handling guest feedback, selling annual passes and providing VIP tours. Main Duties: Handle cash and card transactions of customers Scan Vouchers, Passes and Membership cards Issue receipts and change tickets for upgrades Redeem valid vouchers and coupons Greet customers entering and leaving the premises Maintain clean and Tidy area Offers upsell and provides promotional offers to customers Keep reports of transaction Provide information to customer via phone and/or email Continuous updated knowledge on park Handling guest feedback Monitor Turnstiles VIP Tours Are You a Star? In order to be qualified for this role you sh...

Assistant Travel Consultant

To assist customers with travel options and process their tickets on time in order to sustain continued customer patronage Roles and Responsibilities Assist the senior travel consultants in planning out of itineraries. Provide service for customers by timely issuance of tickets to enable them to proceed with their travel. Inform clients of travel dates, times, connections, baggage limits, medical & visa requirements and assist in preparing required documents or forms for travel. Adhere to all administrative policies and procedures relating to ticketing and collection of cash/ cheques from customers. Maintain an up-to-date database of all regular customers pertaining to their bookings, frequent traveler numbers, meal / seat preferences etc., to offer them personalized service. Receive and process customer feedback, after completion of travel, to gauge their views/ opinions on the level & quality of service offered by ATTA and scope for improvement, if any. Job Requirem...

Logistics Coordinator

Handling Export & Import clearance for air / sea and land. Apply Health Certificate / FIRS for the food items with Dubai Municipality. Meeting end customer satisfaction & posting shipment details/status to the customers Apply Certificate Of Origin with Chamber Apply to Job

Customer Case Manager - UAE National - AF Motors

UAE National - Customer Case Manager - AF Motors - Head Office We are currently looking to recruit a Customer Case Manager to work within Al-Futtaim Motors in Dubai. This role reports into the Customer Relations Manager and is based within the Customer Contact Centre. The Customer Case Manager is responsible for investigating and resolving customers' concerns and will analyse complaint trends and root causes in order to to implement measures for improvement on a monthly basis. Once a quarter the Customer Case Manager will review and improve at least one customer facing process in cooperation with the Branch or Workshop Manager and will target Customer Engagement in a positive way. The incumbent will drive negotiations with customers in regards to compensation and good will gestures and will liaise with third party institutes such as the Ministry of Economy, Dubai Police and RTA to negotiate and influence on customer cases. Requirements You will ideally be a universit...

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