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This position is within the Medical Benefits section of Human Resources Department and reports to the Specialist - Medical Benefits. Key Accountabilities Responsible for the daily supervision of onsite clinic operations and monitoring outcomes as per the SLA defined for each clinic process to enable on time service delivery. Responsible for raising queries with the respective process owners for any process/policy nonconformity and escalating to the Medical Benefits Specialist any matters that cannot be resolved directly with the process owner. Manage and resolve queries pertaining to medical benefits from employees, departments and service providers. Compile medical benefits data and prepare meaningful monthly/quarterly/annual statistical reports to monitor performance of the insurance scheme and service quality of providers. Organise preventative / wellness programmes for employees in accordance with defined requirements to facilitate awareness of quality health care initi...

This position is within the Medical Benefits section of Human Resources Department and reports to the Specialist - Medical Benefits. Key Accountabilities Responsible for the daily supervision of onsite clinic operations and monitoring outcomes as per the SLA defined for each clinic process to enable on time service delivery. Responsible for raising queries with the respective process owners for any process/policy nonconformity and escalating to the Medical Benefits Specialist any matters that cannot be resolved directly with the process owner. Manage and resolve queries pertaining to medical benefits from employees, departments and service providers. Compile medical benefits data and prepare meaningful monthly/quarterly/annual statistical reports to monitor performance of the insurance scheme and service quality of providers. Organise preventative / wellness programmes for employees in accordance with defined requirements to facilitate awareness of quality health care initi...

About this job Apply to Job