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Showing posts with the label IT Technical Support

We are hiring " Technical Analyst–T24 Core Banking Support ''

Company: cicoit solution A Degree in Computer science or BE in computer science. Minimum 8 years’ experience in Core banking and technical support and working with banks or IT companies Knowledge on Islamic Core banking especially Islamic Banking. Good experience and Technical skills in Islamic Core Banking System (T24 core banking system from Temenos- Knowledge is must for Release 14 and above) Experience in working on core banking projects especially in Islamic Banking Systems. Exposure to GCC banking practices preferred. Experience in development and customization Experience in Security Management system module in T24 Experience in Oracle SQL- PL/SQL Unix, windows, Java, IBM WAS, MQ Experience in development and customization, EOD and Technical Support in the following area. T24 upgrade & Troubleshooting skills: Exposure to JBASE, Oracle , INFOBASIC, JAVA, TAFC, TAFJ Web services, Performance Tuning, Data Conversion, Database upgrades, COB Management, ...

Engineer - Technical Support

Company: GAL The Engineer Technical Support provides support for diagnosing, reproducing and fixing software and hardware issues. Troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. Will also be responsible to: 1. Provide timely and effective IT related user support for the customer. 2. Troubleshoot, diagnose and resolve hardware issues. 3. Troubleshoot, diagnose and resolve common networking issues. 4. Troubleshoot, diagnose and resolve common software issues. 5. Meet critical deadlines and be able to finalize goals within timely fashion. 6. Resolve customer problems on timely manner. 7. Provide windows framework troubleshooting. 8. Mentor and assign tasks to other team members as needed. 9. Ensure that IT services & resources are available on constant basis. 10. Install & support data recovery. 11. Resolve issues within the department that hinders work progress in anyway. 12. Take on additional duties and res...

Help Desk Support (IT) - Abu Dhabi based

Company: Grandiose Retail Providing first level of IT support services at the stores.   Only candidates with previous experience in IT function with supermarket/hypermarkets should apply.   Requirements: System Knowledge: Microsoft Dynamics NAV EDP (Electronic data processing) Experience Retail Inventory Management Apply to Job

Technical Support Agent (Out of Warranty 1-year agency contract)

Company: Dell Der Technical Support Specialist ist erster Ansprechpartner für alle Enterprise Support Kunden mit erweiterten Hardware und Betriebssystem Problemen.... Technical Support Agent (Out of Warranty 1-year agency contract) Bratislava, Slovakia Wettbewerbsfähiges Belohnung   Sie sind lösungsorientiert und haben Spaß daran Menschen am Telefon weiterzuhelfen? Bei  Dell Services , suchen wir nach einem  Technical Support Agent  zur Verstärkung unseres Teams in  Bratislava .   Dell liefert seinen Kunden IT-Lösungen, die es ihnen erlauben, effizienter und damit wettbewerbsfähiger zu werden. Mit unseren Lösungen, die ganz auf die individuellen Bedürfnisse und Anforderungen der Kunden zugeschnitten sind, helfen wir ihnen, sich auf Innovationen zu konzentrieren und erfolgreich zu wachsen.   Aufgaben und Ziele   Der Technical Support Specialist ist verantwortlich für die Fehleranalyse und die Reparatur von System...

Technical Support Agent

Company: NTT DATA Services The technical Support Department is pleased to announce the recruitment of a Technical Support Agent who is fluent in French. His or her daily tasks include: • Providing first-level support • Using troubleshooting techniques and tools to identify technical defects/issues • Assigning incidents in line with documented guidelines and procedures • Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident • Clearly and concisely logging and tracking details of solutions provided to resolve customer issue (logs all calls, emails and call-backs) while maintaining and updating customer database Qualifications   Essential Requirements • Fluent in French and English • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills • Good organizational and interpersonal skills • Excell...

Technical lead - Technical Support Compellent

Company: Dell IT. Enterprise Tech Support. Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service Technical lead - Technical Support Compellent Montpellier, France   Are you a brilliant problem solver who could provide front-line support for a game-changing, enterprise-wide support service? Do you want to be a hero to Dell’s customers by resolving their complex IT issues? Within  Dell Services , we are looking for a  Technical Support Lead  to join our remote technical assistance team in  Montpellier , as well as providing telephone and email assistance to our European customers as part of the Dell Global Service Desk.   Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that ...

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