Client Service Analyst
Company: First Data The Client Service Analyst will work as part of the Client Services Function. You will act as the first point of contact for service issues on multi-client processing platform. Job Responsibilities Assures client satisfaction by maintaining overall relationship for clients. Previous experience in system support role handling escalations Has got previous experience working on payment systems, understands issuing and acquiring flows. Identifies, analyzes, researches, and resolves inquiries on operational aspects of the business Ensures complete and prompt resolution for moderate to complex operational inquiries from clients directly and other areas within First Data. Good organizational, planning and problem solving skills, and excellent communication and interpersonal skills. Detail-oriented, team player with good planning and problem solving skills whom is willing to go the extra mile. Self-motivated and able to work ...