UAE JOBS

To manage and oversee the given portfolio of corporate accounts in the branch, source new business, analyse credit proposals, maintain credit quality and generate revenue towards achievement of the budget. Main Responsibilities and Accountabilities: • Follow all guidelines laid down in the “Guidelines for lending officers” of the Bank. • Follow guidelines laid down in the “Credit Policy” document. • Credit: • Primary credit accountability for all lending decisions on accounts within job holder’s portfolio. • To assess and analyse credit risk in depth and take responsibility for the preparation of comprehensive limit applications and regular annual reviews in timely fashion. • To proactively identify potential problem accounts at an early stage and recommend appropriate remedial action to minimise credit losses. • To obtain timely approvals for customer requests (excess, adhoc, etc). • To identify, market, source and book new business, and develop and monitor existing commerc...

UAE National - Customer Case Manager - AF Motors - Head Office We are currently looking to recruit a Customer Case Manager to work within Al-Futtaim Motors in Dubai. This role reports into the Customer Relations Manager and is based within the Customer Contact Centre. The Customer Case Manager is responsible for investigating and resolving customers' concerns and will analyse complaint trends and root causes in order to to implement measures for improvement on a monthly basis. Once a quarter the Customer Case Manager will review and improve at least one customer facing process in cooperation with the Branch or Workshop Manager and will target Customer Engagement in a positive way. The incumbent will drive negotiations with customers in regards to compensation and good will gestures and will liaise with third party institutes such as the Ministry of Economy, Dubai Police and RTA to negotiate and influence on customer cases. Apply to Job