UAE JOBS

Position: Director of Contact Center – Bank/Real Estate – Dubai Location: Dubai, Salary: (Current) Market Standard Sector: Property/Banking/(Telesales targeting HNIs) Note: Must have experience managing bigger contact center . CVs to Position Summary The Director of Contact Center is responsible for the strategic planning and execution of all Call Center operations. Core duties include management and leadership of processes for the continuous improvement of the sales and customer experience. Tactical emphasis is on sales to HNIs and customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance. A commitment to excellence is demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale. The Director’s success is measure...

Title: Sales Manager/ Director Apply to Job

In Consulting, you will have the opportunity to work closely with the best across industry and professional functional advisory services. We focus on helping solve client problems by offering both strategic and operational deep industry expertise. We pride ourselves on building long-lasting relationships with companies and organisations, always ensuring that we are able to bring the best insights and solutions to help them tackle whatever critical issues they may face. Our Consulting practice currently focuses on several core sectors including Consumer and Industrial Products & Services, Energy, Utilities & Mining, Financial Services, Government, Health Industries, Finance Function, People and Organisations and Technology. Our People & Organisation Consulting practice is one of the largest in the world with 6,000 HR professionals based in over 100 countries. In the Middle East, we have an established People and Organisation Consulting team providing our clients with an u...

Meraas is a holding company committed to enhancing the city to create a better environment for people to live, work and visit. We design for a diverse mix of people to stimulate a creative urban culture where the next generation of ideas, businesses and communities can take shape. Our investments ensure a better future for generations to come, which are spread across different sectors including Food & Beverage, Retail, Leisure, Hospitality, Healthcare & Education. We are seeking Director of Human Resources (Cluster) for the Bluewaters Resorts at the upcoming vibrant destination and home of Ain Dubai. Bluewaters is a man-made mixed use island located off the coast of Jumeirah Beach Residence. Ain Dubai, the world’s largest observation wheel, forms the unique centerpiece of this development that is poised to become one of the world’s largest tourism hotspots. Apply to Job

Position: Director of Contact Center – Bank/Real Estate – Dubai Location: Dubai, Salary: (Current) Market Standard Sector: Property/Banking/(Telesales targeting HNIs) Note: Must have experience managing bigger contact center . CVs to Position Summary The Director of Contact Center is responsible for the strategic planning and execution of all Call Center operations. Core duties include management and leadership of processes for the continuous improvement of the sales and customer experience. Tactical emphasis is on sales to HNIs and customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance. A commitment to excellence is demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale. The Director’s success is measure...

Title: Sales Manager/ Director Apply to Job

In Consulting, you will have the opportunity to work closely with the best across industry and professional functional advisory services. We focus on helping solve client problems by offering both strategic and operational deep industry expertise. We pride ourselves on building long-lasting relationships with companies and organisations, always ensuring that we are able to bring the best insights and solutions to help them tackle whatever critical issues they may face. Our Consulting practice currently focuses on several core sectors including Consumer and Industrial Products & Services, Energy, Utilities & Mining, Financial Services, Government, Health Industries, Finance Function, People and Organisations and Technology. Our People & Organisation Consulting practice is one of the largest in the world with 6,000 HR professionals based in over 100 countries. In the Middle East, we have an established People and Organisation Consulting team providing our clients with an u...

Meraas is a holding company committed to enhancing the city to create a better environment for people to live, work and visit. We design for a diverse mix of people to stimulate a creative urban culture where the next generation of ideas, businesses and communities can take shape. Our investments ensure a better future for generations to come, which are spread across different sectors including Food & Beverage, Retail, Leisure, Hospitality, Healthcare & Education. We are seeking Director of Human Resources (Cluster) for the Bluewaters Resorts at the upcoming vibrant destination and home of Ain Dubai. Bluewaters is a man-made mixed use island located off the coast of Jumeirah Beach Residence. Ain Dubai, the world’s largest observation wheel, forms the unique centerpiece of this development that is poised to become one of the world’s largest tourism hotspots. Apply to Job

Reports to : Director Human Resources Position Summary : Leads the HR strategy and execution for the MEA region with a collaborative, hands on approach. Essential Duties & Responsibilities: Responsible for the organization assessment and upgrading the talent through strategic staffing and developing pipeline talent Supports culture of performance, results and positive employee relations. Develops HR talent within the MEA region Partners with clients and HR Leaders to ensure employees are aligned with business objectives. Provides a broad range of HR support actions for achieving business objectives to include staffing, compliance, talent management, employee development and employee engagement. Facilitates solutions to employee and leadership issues: developing and implementing HR strategy, policies and processes and proactive development and coaching of leaders. Drives performance management with key focus on talent development. Develops and facilitates solutions for ...

The Opportunity The College of Humanities and Social Sciences seeks an incumbent for the position of College Academic Advisor who is responsible to take all necessary actions to help improve student retention, increase graduation rate, achieve higher CGPA of students at risk, and obtain higher overall student satisfaction at ZU. To mentor students on issues related to their academic progress towards their degree completion and orient students about ZU institutional and community resources. To guide students in matters of their chosen academic path and assist them in all forms of academic advice to contribute in the overall growth of the retention rates. The Responsibilities STUDENTS: Be one point of contact for the students to support with their retention, graduation rate, academic success and overall satisfaction at the University. Assess the student's stage of development (academic, career, and personal) and promote student growth by identifying suitable development...

The American University in Dubai invites qualified applicants to apply for the position of Admissions and Recruitment Officer. The fundamental responsibility of this position is to attend to student inquiries via phone and email, assist in student recruitment and help the Admissions Office in their daily tasks to achieve their goals. Principle Responsibilities: • Entering data from new leads into the computer • Conducting AUD campus tours as required • Attending to all walk-in clients • Updating and maintaining students’ records and files • Corresponding with new students to inform them of current application status and missing documents required to complete their files • Sending out appropriate information and materials regarding student’s admission • Coordinating and scheduling events such as school visits and open days at university • Planning , scheduling and booking placement tests • Maintain and update ‘Evaluation File’ on PTEST for transfer students. • Assisting Ad...

In Consulting, you will have the opportunity to work closely with the best across industry and professional functional advisory services. We focus on helping solve client problems by offering both strategic and operational deep industry expertise. We pride ourselves on building long-lasting relationships with companies and organisations, always ensuring that we are able to bring the best insights and solutions to help them tackle whatever critical issues they may face. Our Consulting practice currently focuses on several core sectors including Consumer and Industrial Products & Services, Energy, Utilities & Mining, Financial Services, Government, Health Industries, Finance Function, People and Organisations and Technology. Our People & Organisation Consulting practice is one of the largest in the world with 6,000 HR professionals based in over 100 countries. In the Middle East, we have an established People and Organisation Consulting team providing our clients with an u...

The American University in Dubai invites qualified applicants for the position of Administrative Assistant. Principal responsibilities: General office management Set up and maintain well-organized filing systems Make appointments, manage calendars and diaries Handle all telephone, fax, e-mail and other communication Assist in planning of events and meetings Schedule department meetings Greet and assist all employees Handle confidential documents and information Knowledge and high level of proficiency in the use of all office equipment Provide back-up support of operations with miscellaneous administrative duties Other related duties as assigned Competencies and Skills Used: Excellent written and oral communication skills Strong organization and office administration skills Patience and the ability to work under pressure Customer service skills Multitasking and prioritization skills Flexibility Essential Qualifications: Bachelor’s degree 2 + years related or similar experience Comput...

Title: Sales Manager/ Director Apply to Job

Meraas is a holding company committed to enhancing the city to create a better environment for people to live, work and visit. We design for a diverse mix of people to stimulate a creative urban culture where the next generation of ideas, businesses and communities can take shape. Our investments ensure a better future for generations to come, which are spread across different sectors including Food & Beverage, Retail, Leisure, Hospitality, Healthcare & Education. We are seeking Director of Human Resources (Cluster) for the Bluewaters Resorts at the upcoming vibrant destination and home of Ain Dubai. Bluewaters is a man-made mixed use island located off the coast of Jumeirah Beach Residence. Ain Dubai, the world’s largest observation wheel, forms the unique centerpiece of this development that is poised to become one of the world’s largest tourism hotspots. Apply to Job

The American University in Dubai invites qualified applicants to apply for the position of Director of Communications. The fundamental responsibility of this position is to spearhead AUD’s integrated communications efforts in two key spheres: marketing communications and external affairs. Hence, the Director will formulate strategy and supervise implementation in the areas of traditional and social media, web design and maintenance, publications, media relations, as well as event organization and management, government and community relations and institutional relations. The fully-staffed office has, in addition to the Director, two managers and seven coordinators. The Director is a self-starter and innovator to whom image-making comes naturally. Principle Responsibilities: Serve the communications needs of AUD’s internal and external constituencies Author the university’s communications strategy and supervise its execution across several communications platforms Ensure high visibil...

Senior Customer Relations Executive Location:United Kingdom Benefits: Complete benefits package Salary: Market Equivalent (dependent on experience) Employment Type: Full Time Department: Customer relations - Please note that the position is for our UK office, Applicant Must be willing to relocated to the United Kingdom Duties: Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Prepares customer service summary reports. Co-ordinates the handling of difficult and/or unusual situations. Typical responsibilities include: * Create and deliver an Operating plan for related departments in line with the company’...

Job Description: We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Human Resources Officer you are responsible for assisting the Director of Human Resources / Human Resources Manager in managing all the respective Human Resources functions in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as: -Assist in the recruitment process and hiring of all front line employees -Coordinate and encourage sports and social activities on a regular basis -Participate in the preparation of Human Resources budget -Maintain an up to date database for resume?s for future facilitation of recruitment needs -Conduct induction / orientation program for all newly joined employees as per the hotel sta...

Job Description: We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as: -Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager -Develop and maintain confidential departmental em...

/ About this job EMR is an emerging markets foremost provider of recruitment solutions specialised in most industrial segments and key functions. We are currently working with a leading firm looking for a Finance Director to be based in UAE. Our Company is looking for a Finance Director for a major global organisation based in Abu Dubai. Reporting directly to the CEO, the Finance Director will undertake all aspects of financial management, including corporate accounting, regulatory and financial reporting, budget and forecast preparation and development of internal control policies and procedures Responsibilities would include: • Supporting the preparation of business plans across the group, feasibility studies, financial statements, financial analysis, projections and information including due diligence process financial statements • Developing an effective relationship with senior managers and becoming the key business lead on all finance matters for the business areas ...