MGR-CLIENT DEVELOPMENT
The Client Development Manager is a position which is able to leverage knowledge of crude, refined products and shipping industries to enhance relationships with customers and help them realize bottom line benefits from the use of Platt’s products. Due to the breadth of knowledge the CDM brings to the relationship they are seen by the customer as the guardian of the strategic customer relationship, orchestrating the deployment of corporate-wide resources to provide value to Platts' Strategic Accounts. The Impact: The Client Development Manager is responsible for the development and maintenance of long-term relationships with defined customer base to ensure a high level of customer satisfaction and influence the broader adoption of existing and new services as well as the retention of existing business. As the customer advocate, he/ she must also provide actionable customer feedback that will enhance Platt’s products and service to earn client business. The hiring manager s...