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Showing posts with the label Guest Service Agent

GUEST SERVICE ASSISTANT

Company: Al Khoory Hotels Qualifications Graduate / Hotel Management Age 20 – 30 years Experience Experience / Fresher. Skills Excellent communication skills and computer knowledge. Al Khoory Group is a conglomerate with diversified arms in the business arenas of Real Estate, Automobile, Equipment Trading & Servicing, Hospitality and also manufactures water pumps, electric control panels, waste disposal bins & chutes and electric generators. The group has established its presence all over the United Arab Emirates, Sultanate of Oman and Qatar. Owners of Al Khoory Group has also ventured in to Hospitality business. The Group has a Standard Hotel Apartment in Al Barsha by name Al Khoory Hotel Apartments L.L.C as well as a 3* Hotel in Al Bada’a area of Dubai named Al Khoory Executive Hotel. Two more hotel projects are underway and a proposed three star hotel at Al Barsha is expected to be operational by August 2015. Apply to Job

Bellman

Company: Marriott International, Inc Description Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott  is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests. Qualifications Job Summary    ...

Front Office Agent

Primary Location : United Arab Emirates-Dubai-Raffles Dubai Employee Status : Regular About Raffles Dubai: Not only close to Dubai’s best-loved landmarks, Raffles Dubai is one of them! This stunning landmark hotel in a distinctive pyramid shape, merges Asian style with an Egyptian aesthetic. Brilliant contemporary interiors, with 252 rooms and suits, faultless service and 7 superb restaurants and bars. At Raffles Dubai we provide our all colleagues with opportunities for continuous learning and development throughout their career. We are looking for talented, passionate and dedicated people who will continue the story and become part of our journey. Raffles Dubai promises exceptional standards of service inherent of the Raffles brand and complemented by Arabian hospitality values. Our core values of Excellence, Respect, Integrity and Caring serve as the guiding principles in everything that we do About Raffles Hotels & Resorts is an award-winning, luxury international h...

Reservation Manager at Crowne Plaza Dubai

Do you see yourself as a Reservation Manager ? What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like you to join our friendly and professional team - people that help us create great hotels guests love. The Crowne Plaza Dubai is an upscale hotel brand located along the business area of Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars, and has one of the largest meeting, conference and banqueting facilities in the UAE. We are looking for reassuring, social, goal-oriented, dynamic, confident people to join around 700 colleagues who are committed to maintaining the highest standards of quality and service which define our company. We value the passion and enthusiasm of our ...

Reservation Agent - Arabic Speaker

Do you see yourself as a Reservation Agent – Arabic Speaker ? What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like you to join our friendly and professional team - people that help us create great hotels guests love. The Crowne Plaza Dubai is an upscale hotel brand located along the business area of Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars, and has one of the largest meeting, conference and banqueting facilities in the UAE. We are looking for reassuring, social, goal-oriented, dynamic, confident people to join around 700 colleagues who are committed to maintaining the highest standards of quality and service which define our company. We value the passion and ...

Guest Service Agent (Femals Only) at InterContinental otel Dubai Marina

What's your passion? Whether you're into traveling, tea tasting or tennis, at InterContinental Hotels Group (IHG) we're interested in YOU! We want people who apply the same amount of interest and passion to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Set in an urban waterfront city-within-a city, the newly opened luxurious InterContinental Dubai Marina , offering its guests the perfect location to combine business and leisure, has an exciting career opportunity for you as a Guest Service Agent . This position has responsibility to ensure that the highest standards of hospitality and welcome are demonstrated and will be responsible for the satisfaction of all guests needs. This diverse, challenging role will be based in Guest Service Agent and should have sound knowledge of the hotel's facilities and services. You wil...

Guest Service Agent

1- Ensure that all guests who stay at the hotel are completely satisfied and all interactions with them are handled in a very professional manner; 2- Carry out all the day-to-day Front Office operations associated with the guests. 3- Assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures 4- Helps encourage customer loyalty by building friendly, personalised relationships 5- Anticipates guests' needs and takes them into consideration 6- Has an impeccable attitude which conveys the image of the brand and hotel Apply to Job

Guest Service Agent ( IBIS AL Barsha )

Job / Person Requirements We are looking for an experienced customer service professional who is highly motivated, well organized and has the ability to enhance a team of dedicated service providers. The ideal candidate will have outstanding customer relations skills and the ability to be proactive and innovative ensuring our guest experience in the Novotel surpasses expectation. Working closely with the Front Office team you will be responsible for maintaining standards of excellence in customer experience on arrival, during and on departure creating an atmosphere of outstanding professional friendly service at every customer touch point. The ideal candidate will have at least 1 year experience as a GSA/Receptionist in a large quality Hotel chain; have an outgoing gregarious personality and an impeccable personal appearance. We offer a competitive salary, benefits and incentive bonus package commensurate with one of the world’s leading hospitality providers. Successful candidates wil...

Guest Relations Agent

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Apply to Job

Guest Relations Agent

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer. The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers. Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city. The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and...

Administrative Receptionist

As a Front Office $%&! Leader you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: •Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure •Maintain effective communication with all related departments to ensure smooth service delivery •Maintain good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations •Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner •Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries •Conduct daily shift briefing and pass on all relevant information to the associates • Monitoring daily out of order rooms, VIP rooms etc • Using an intensive approach to up sell ro...

Guest Service Agent

Duties and Responsibilities: 1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets guests on their arrival ensuring they feel expected and welcome. 1.5 Ensures the guest receives the accommodation he/she is expecting. 1.6 Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. 1.7 Deals swiftly, efficiently and sensitively to guest complaints and follows through. 1.8 Maintains awareness of guest profile through the Opera guest history. 1.9 Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges. 1.10 Receives payments by cash, cheque, credit card or account, adhering...

Front Office Shift Leader

A Front Office Supervisor with Hilton Dubai Creek is responsible for ensuring consistent quality of customer service is provided to all guests in accordance with Hilton Standards. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities and up sells products to the guests. Taking account of the established service standard and Management guidelines. What will it be like to work for this Hilton Worldwide Brand? It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton? understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team M...

Guest Service Agent

Duties and Responsibilities: 1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets guests on their arrival ensuring they feel expected and welcome. 1.5 Ensures the guest receives the accommodation he/she is expecting. 1.6 Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries. 1.7 Deals swiftly, efficiently and sensitively to guest complaints and follows through. 1.8 Maintains awareness of guest profile through the Opera guest history. 1.9 Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges. 1.10 Receives payments by cash, cheque, credit card or account, adhering...

Concierge/ Lifestyle Specialist

Looking for a rewarding challenge? Look no further. A Dubai based Lifestyle Management Company is looking for great talents to join the Concierge Team. As a Concierge, you can expect to: • Provide excellent and high-quality customer service to elite clientele via phone, email, and/or chat • Research and fulfill interesting customer requests that include: dining, entertainment, travel, sports and recreation, tourist and city information, gifts, and almost anything imaginable • Work with service partners to provide unique products and experiences for customers • Use various resources to research and fulfill requests and use web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information • Attend team meetings and trainings, giving you leverage to perfect your customer service skills and knowledge of products. Ideal candidates should have one of the following experience: • Two years’ experience working directly with services s...

WALK IN INTERVIEW-Concierge/Lifestyle Specialists/Butlers-AUGUST 3-10, 2016(9AM-3PM-EXCEPT FRI-SAT

PLEASE CHECK ALL THE DETAILS BEFORE ATTENDING THE INTERVIEW; NATIONALITY: NO FILIPINO Looking for a rewarding challenge? Look no further. A Dubai based Lifestyle Management Company is looking for great talents to join the Concierge Team. As a Concierge, you can expect to: • Provide excellent and high-quality customer service to elite clientele via phone, email, and/or chat • Research and fulfill interesting customer requests that include: dining, entertainment, travel, sports and recreation, tourist and city information, gifts, and almost anything imaginable • Work with service partners to provide unique products and experiences for customers • Use various resources to research and fulfill requests and use web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information • Attend team meetings and training, giving you leverage to perfect your customer service skills and knowledge of products. •Ideal candidates should have on...

Guest Service Agent

A group of hotels located in Bur Dubai requires following staff: Guest Service Agent (With IDS knowledge). Candidates with relevant hotel experience required. Please send your updated CV along with a photograph to the below mentioned contact details. Email: resume.hotel@yahoo.com Fax: 04-3552840 » Apply to this job Apply to Job

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