Customer Support Representative
Company: Cummins Inc. Establish and maintain open communications with all other departments in order to provide information to and from the customers and to ensure that customer... Description To provide specialist support to key customers in line with their requirements Responsible for highlighting and developing opportunities to increase sales Develop and manage relationships with current customers by making regular communications, meetings and visits Take the lead in problem resolution and outstanding issues with key customers Excellent knowledge and understanding of the market to ensure competitive advantage. Responsible for ensuring that the territory is achieving or exceeding agreed targets Liaise with sales and technical departments to capture business opportunities via common databases Coordinate enquiries between customers and CSRs Respond immediately to customer enquiries. Manage customer feedback to material planning, warehouse, sales and marketing...