Service Advisor - Garage
Company: ESAG Job Description - Schedule service appointments for customers - Meet & greet customers arriving at the garage - Inspecting vehicles & understanding problems from customer - Vehicle diagnostic to determine problems - Preparing estimates - Update vehicle status to customers - Liaison between foreman and customer and explain about jobs done to customers vehicles - Job card opening, forwarding & completion of job card cycle - Pre-delivery inspection to ensure compliance before delivery - Preparing invoice - Issuing gate pass to customers - Maintaining customer data base - Communicating with customers on offers and promotions - Preparing daily, weekly and monthly MIS reports Desired Candidate Profile Candidate shall be the gateway to the Garage. Understanding problems faced by customers, liaison and provide excellent customer service. Apply to Job