UAE JOBS

Company: Al-Futtaim Al-Futtaim Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and...

Company: Al-Futtaim Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middl...

UAE National - Customer Case Manager - AF Motors - Head Office We are currently looking to recruit a Customer Case Manager to work within Al-Futtaim Motors in Dubai. This role reports into the Customer Relations Manager and is based within the Customer Contact Centre. The Customer Case Manager is responsible for investigating and resolving customers' concerns and will analyse complaint trends and root causes in order to to implement measures for improvement on a monthly basis. Once a quarter the Customer Case Manager will review and improve at least one customer facing process in cooperation with the Branch or Workshop Manager and will target Customer Engagement in a positive way. The incumbent will drive negotiations with customers in regards to compensation and good will gestures and will liaise with third party institutes such as the Ministry of Economy, Dubai Police and RTA to negotiate and influence on customer cases. Apply to Job

Real Estate Apply to Job

UAE National - Customer Case Manager - AF Motors - Head Office We are currently looking to recruit a Customer Case Manager to work within Al-Futtaim Motors in Dubai. This role reports into the Customer Relations Manager and is based within the Customer Contact Centre. The Customer Case Manager is responsible for investigating and resolving customers' concerns and will analyse complaint trends and root causes in order to to implement measures for improvement on a monthly basis. Once a quarter the Customer Case Manager will review and improve at least one customer facing process in cooperation with the Branch or Workshop Manager and will target Customer Engagement in a positive way. The incumbent will drive negotiations with customers in regards to compensation and good will gestures and will liaise with third party institutes such as the Ministry of Economy, Dubai Police and RTA to negotiate and influence on customer cases. Requirements You will ideally be a universit...