Server Support Engineer
Company: Al Tayer Group We at Al Tayer Group are looking for a Server Support Engineer to install, maintain & secure all servers and data centers and provide support to resolve problems encountered in order to ensure that the end user system is always operational and meets business requirements of the company Key Responsibilities • Carry out installation/configuration of Windows Servers, as per the IT Polices/ Standards and provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance • Carry out data backups and disaster recovery testing regularly, arrange data restore as and when necessary, check & update the anti-virus software subscribed by the ATG IT regularly to avoid any intrusion of malignant nature into the system • Attend to all the support logs within the agreed SLA. Follow proper escalation process internally and where ever necessary coordinate with th...