Aftersales Manager
To boost Electrolux aftermarket sales revenues, initially developing the spare parts business in the region and secondly, developing and implementing new products and services and opening new channels.
ESSENTIAL DUTIES AND RESPONSIBILITIES
POSITION REQUIREMENTS:
• Bachelors degree in Business Management, or equivalent industry experience
• 5 years experience on marketing and sales or P&L; responsibility
• Technical knowledge on white goods or electronics products(Preferred)
• Desired previous experience on spare parts business
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
• Entrepreneur mindset
• Passion for delivering results
• Cross functional collaboration
• Availability to travel throughout the region
• Capacity to influence people
• Eager for challenges and new initiatives
• Ability to work effectively within a teamship environment
• Desire to work with, and respect for, customers and partners from around the world from diverse races, religions, and cultures
• Ability to multi task and perform under pressure
• Excellent verbal and written communication skills
• Excellent negotiation skills
• Strong problem solving skills
• Advanced knowledge of Microsoft Excel, Word and PowerPoint
Required Languages:
• English
Preferred Languages:
• Arabic
COMPANY DESCRIPTION
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $ billion ($ billion in North America) and 58,000 employees.
Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- To complete review spare parts flows, processes and systems
- Within the central team, develop a value based pricing concept for spare parts
- Full P&L; responsibility for Spares and Services
- Track and control spare parts costs
- Define and implement the spare parts commercial policy within Electrolux brand distributors in the region
- Within the purchasing team, review contracts and agreements within spare parts suppliers(OEMS).
- Implement and monitor the aftermarket KPIs.
- Build partnerships/alliances and new business models for new services development.
POSITION REQUIREMENTS:
• Bachelors degree in Business Management, or equivalent industry experience
• 5 years experience on marketing and sales or P&L; responsibility
• Technical knowledge on white goods or electronics products(Preferred)
• Desired previous experience on spare parts business
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
• Entrepreneur mindset
• Passion for delivering results
• Cross functional collaboration
• Availability to travel throughout the region
• Capacity to influence people
• Eager for challenges and new initiatives
• Ability to work effectively within a teamship environment
• Desire to work with, and respect for, customers and partners from around the world from diverse races, religions, and cultures
• Ability to multi task and perform under pressure
• Excellent verbal and written communication skills
• Excellent negotiation skills
• Strong problem solving skills
• Advanced knowledge of Microsoft Excel, Word and PowerPoint
Required Languages:
• English
Preferred Languages:
• Arabic
COMPANY DESCRIPTION
Electrolux is a global leader in home appliances and appliances for professional use, based on deep consumer insight. We offer thoughtfully designed, innovative and sustainable solutions, developed in close collaboration with professional users. The products include refrigerators, ovens, cookers, hobs, dishwashers, washing machines, vacuum cleaners, air conditioners and small domestic appliances.
Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 60 million products to customers in more than 150 markets every year. In 2015 Electrolux had sales of $ billion ($ billion in North America) and 58,000 employees.
Electrolux has been doing business since 1919. The headquarters are located in Stockholm, Sweden, and the Electrolux share ELUXb is listed on Nasdaq OMX Stockholm.
Apply to Job