Assistant Store Manager

- Identify and delegate responsibilities to staff to ensure objectives are met and excellent service is consistently achieved.
- Effectively manage the restaurant in the absence of the top managers.
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Silo
- Implement new company policies and procedures by developing plans and instructing staff
- Provide direction to staffs to achieve restaurant goals
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to top manager/s and staff and assess performance on and ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
- Consistently monitor product and labor costs to remain within goals.
- Solicit guest feedback to understand the needs and wants of customers.
- Train and coach staff on guest services principles and practices.
- Follow the policies and procedures, including those for cash handing and safety/security
- Assist in new menu implementation
- Develop and implement creative solutions to areas of improvement
- Assist in conducting staff and daily pre-shift meetings
- Assist in any areas of the restaurant when staffing constraints require
- Identify employee weaknesses and retrain as necessary

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