CE Support Officer / Asst. Mgr Service Quality, Br. Distribution, Isla

QUALIFICATIONS

• Graduate or Post-Graduate, preferably with prior banking / service industry background

• Knowledge of AML and other risk / regulatory policies

EXPERIENCE

• At least 5-6 years of overall Banking experience with hands on experience in Branch Banking , Customer Service, Training and Operations

SKILLS

• Good verbal and written command of English

• Planning and Organizing skills

• Collaboration & Negotiating skills

COMPETENCIES

• Customer Focus

• Process Excellence

• Execution and Implementation of new initiatives

• Relationship Building

DIMENSIONS OF THE JOB

• The job will involve people management with 3 staff initially reporting into the role.

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