Concierge/ Lifestyle Specialist

Looking for a rewarding challenge? Look no further.

A Dubai based Lifestyle Management Company is looking for great talents to join the Concierge Team.

As a Concierge, you can expect to:
• Provide excellent and high-quality customer service to elite clientele via phone, email, and/or chat
• Research and fulfill interesting customer requests that include: dining, entertainment, travel, sports and recreation, tourist and city information, gifts, and almost anything imaginable
• Work with service partners to provide unique products and experiences for customers
• Use various resources to research and fulfill requests and use web-based and/or computer-based programs to assist customers, enter pertinent customer data, and process required information
• Attend team meetings and trainings, giving you leverage to perfect your customer service skills and knowledge of products.

Ideal candidates should have one of the following experience:
• Two years’ experience working directly with services such as dining, shopping, hotels, and tours in key destinations, and the ability to make contacts in UAE or internationally.
• Two years’ experience working as a hotel concierge or guest service agent
• Two years’ experience making travel reservations as either a Travel Agent or Concierge and have key contacts in the Travel Business
• Two years direct experience working with customers in a luxury environment
• Two years’ experience working as a customer service in Mall

Basic Salary: 2500 AED, staff transportation provided plus amazing housing perk !
Staff accommodation in a fully furnished serviced apartment with private gym, private pool located in an upscale community.


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