Customer Experience (CX) Sales Strategy & Business Development for GCC
Preferred Qualifications
Customer Experience (CX) Sales Strategy & Business Development for GCC
Oracle has been aggressively building up the CX portfolio (both organically and via acquisitions) to ensure leadership in that space. Today, Oracle's Customer Experience (CX) applications are a complete and integrated suite – from core SFA, Marketing , Customer Service, eCommerce, business insight applications, to the latest leading edge AI, IoT solutions – all designed to help .
See
The GCC region is one of our key markets for this growth. The region consists of UAE, Kuwait, Bahrain and Saudi Arabia. We have ambitious growth plan and target to be the #1 CX player in the region.
In order to address this strategic goal, we are looking to recruit a seasoned CX leader who can help articulate this strategy, be responsible for the growth metrics and work with customers, partners and Oracle internal teams to ensure a consistent approach and success in achieving the goals.
Desired Skills and Experience
We are looking to recruit true “A+ Players” from the Customer Experience or Management Consulting markets. The ideal candidate should have the following qualities
-
Responsible for defining the sales strategy and go-to-market initiatives and ensuring execution by the Oracle Sales Organization
-
Develop and nurture the pipeline of business in alignment with our roadmap
-
Experience in the areas of CX with an ability to articulate the value proposition of Oracle offereings at CxO levels.
-
8-10 years in the areas of CX working in Customer Service (B2B and/or B2C) and/or CX Transformation engagements, ideally with a strong background in CX enabling technologies. Examples can be experience in the area of Customer Service, eCommerce, Digital Marketing solutions, etc.
-
Essential to have worked in the GCC geography and having a good understanding of the Market needs, culture and attitude towards SaaS in particular.
-
An overall experience of 12-15 years.
-
A good understanding of the digital space and/or user and customer experience
-
Ability to understand client needs
-
An energetic and driven personality
-
A passion for meeting people and helping them solve their business challenges
-
Proven experience of success in a similar role
-
Ability to build strong, long-term relationships not only with clients & partners but also internally within the Oracle.
-
Ability to work with Oracle global teams to bring the right level of messaging and positioning to the region.
-
Ability to keep abreast of coming trends in technology, a perspective of how CX will shape up and provide such messaging to the customers – in short a thought leadership role.
-
Excellent communication and presentation skills are essential.
-
Being a team player is a must
-
You will need experience in working with Press, Analysts and SI Partners
-
Fluent in English is mandatory. Additional language(s) would be a benefit.
This position is based out of Dubai and coverage includes the entire GCC region.
Oracle offers the perfect opportunity to work for a truly global market leader committed to ongoing development and sustainable success. This is an exciting time to join us with our broadening footprint and expanding product range offering our clients a complete set of integrated HR and People Applications Solutions.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
Detailed Description and Job Requirements
Responsible for the identification of relevant new business opportunities and designs "go-to-market" plan to deliver measurable and significant revenues. Pursues sales opportunities in the market, and carries the baton in the beginning of the sales cycle.
A Business Development Representative is assigned to strategic accounts which may be grouped by industry where Oracle has a limited presence. Acts as primary liaison between Consulting, Sales, and Oracle Development for the product*s sales opportunities. Generates business opportunities through prospecting mass market programs and leveraging third party partners. Develops and coordinates a worldwide relationship with customers that establishes Oracle as a preferred vendor and optimizes Oracle*s sales of product. Executes aggressive strategies and plans to successfully drive the product as the preferred customer selection. Provides account representatives with information on how the product addresses specific needs, and assists account representatives in using Oracle*s products to leverage large revenue opportunities. Assists in articulating product message, coordinates technical resources and hands off deals to a successful close.
Acknowledged authority within the Corporation. Acts as a leader of large-scale company initiatives. Viewed by peers as a leader and top contributor and by line management as a key business partner. 12+ years of progressively increased responsibilities in sales or sales management. Marketing and business development experience preferred. Proven track record in managing multiple opportunities and ability to negotiate and close complex deals. Ability to determine strategy and tactical plans that deliver tangible results. Strong written, verbal, and interpersonal skills. Ability to Travel as needed. BA/BS degree or equivalent, advanced degree highly desirable.
Apply to Job
Customer Experience (CX) Sales Strategy & Business Development for GCC
Oracle has been aggressively building up the CX portfolio (both organically and via acquisitions) to ensure leadership in that space. Today, Oracle's Customer Experience (CX) applications are a complete and integrated suite – from core SFA, Marketing , Customer Service, eCommerce, business insight applications, to the latest leading edge AI, IoT solutions – all designed to help .
See
The GCC region is one of our key markets for this growth. The region consists of UAE, Kuwait, Bahrain and Saudi Arabia. We have ambitious growth plan and target to be the #1 CX player in the region.
In order to address this strategic goal, we are looking to recruit a seasoned CX leader who can help articulate this strategy, be responsible for the growth metrics and work with customers, partners and Oracle internal teams to ensure a consistent approach and success in achieving the goals.
Desired Skills and Experience
We are looking to recruit true “A+ Players” from the Customer Experience or Management Consulting markets. The ideal candidate should have the following qualities
-
Responsible for defining the sales strategy and go-to-market initiatives and ensuring execution by the Oracle Sales Organization
-
Develop and nurture the pipeline of business in alignment with our roadmap
-
Experience in the areas of CX with an ability to articulate the value proposition of Oracle offereings at CxO levels.
-
8-10 years in the areas of CX working in Customer Service (B2B and/or B2C) and/or CX Transformation engagements, ideally with a strong background in CX enabling technologies. Examples can be experience in the area of Customer Service, eCommerce, Digital Marketing solutions, etc.
-
Essential to have worked in the GCC geography and having a good understanding of the Market needs, culture and attitude towards SaaS in particular.
-
An overall experience of 12-15 years.
-
A good understanding of the digital space and/or user and customer experience
-
Ability to understand client needs
-
An energetic and driven personality
-
A passion for meeting people and helping them solve their business challenges
-
Proven experience of success in a similar role
-
Ability to build strong, long-term relationships not only with clients & partners but also internally within the Oracle.
-
Ability to work with Oracle global teams to bring the right level of messaging and positioning to the region.
-
Ability to keep abreast of coming trends in technology, a perspective of how CX will shape up and provide such messaging to the customers – in short a thought leadership role.
-
Excellent communication and presentation skills are essential.
-
Being a team player is a must
-
You will need experience in working with Press, Analysts and SI Partners
-
Fluent in English is mandatory. Additional language(s) would be a benefit.
This position is based out of Dubai and coverage includes the entire GCC region.
Oracle offers the perfect opportunity to work for a truly global market leader committed to ongoing development and sustainable success. This is an exciting time to join us with our broadening footprint and expanding product range offering our clients a complete set of integrated HR and People Applications Solutions.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
Detailed Description and Job Requirements
Responsible for the identification of relevant new business opportunities and designs "go-to-market" plan to deliver measurable and significant revenues. Pursues sales opportunities in the market, and carries the baton in the beginning of the sales cycle.
A Business Development Representative is assigned to strategic accounts which may be grouped by industry where Oracle has a limited presence. Acts as primary liaison between Consulting, Sales, and Oracle Development for the product*s sales opportunities. Generates business opportunities through prospecting mass market programs and leveraging third party partners. Develops and coordinates a worldwide relationship with customers that establishes Oracle as a preferred vendor and optimizes Oracle*s sales of product. Executes aggressive strategies and plans to successfully drive the product as the preferred customer selection. Provides account representatives with information on how the product addresses specific needs, and assists account representatives in using Oracle*s products to leverage large revenue opportunities. Assists in articulating product message, coordinates technical resources and hands off deals to a successful close.
Acknowledged authority within the Corporation. Acts as a leader of large-scale company initiatives. Viewed by peers as a leader and top contributor and by line management as a key business partner. 12+ years of progressively increased responsibilities in sales or sales management. Marketing and business development experience preferred. Proven track record in managing multiple opportunities and ability to negotiate and close complex deals. Ability to determine strategy and tactical plans that deliver tangible results. Strong written, verbal, and interpersonal skills. Ability to Travel as needed. BA/BS degree or equivalent, advanced degree highly desirable.
Apply to Job