Customer Service Manager

Company: Gulfbankers Executive Search

Job Description

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussionsts
• Maintain an orderly workflow according to priorities

Qualifications and Skills:

• Bachelor's degree
• Must be Emirate or Arab National
• Good communication skills both written and verbal
• MS Office proficiency
• Customer service skills

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