Developer - Client Relationship Service
Company:
Abu Dhabi University
Provide pre-sales technical integration support for the Client Digital Solutions SDK and VTS token requestor APIs through the Client Developer Center....
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Provide pre-sales technical integration support for the Client Digital Solutions SDK and VTS token requestor APIs through the Client Developer Center....
Description:
Job Description
Responsibilities
- Support Client Token Service (VTS) commercial rollouts
- Provide on-field first level technical support for VTS integrations
- Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the VTS
- Provide pre-sales technical integration support for the Client Digital Solutions SDK and VTS token requestor APIs through the Client Developer Center
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
- Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams
Skills
Qualifications
- Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
- Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile platforms or in payments systems integration
- The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC
- Preferred experience in an engineering or pre-sales consultant role with international experience in CEMEA
- Working and demonstrable knowledge in Java, and C# programing languages.
- Working and demonstrable knowledge of using SOAP, XML languages/protocols
- A technically minded candidate with consulting experience in a sales engineering or systems integration role
- Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
- Independent decision making required on daily basis with minimal oversight from senior members of staff
- Complex and varied workload, required to support multiple ongoing implementations and sales processes
- Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app payments
- Familiarity with Client contactless payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies
- Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
- Advanced planning, organizational and problem solving skills
- Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders
- Ability to travel as needed
Job Details
Job Location: Dubai, UAE
Company Industry: Employment Placement Agencies/Recruiting
Requirements : Employer (Private Sector)
Job Role: Information Technology
Employment Status: Full time
Employment Type: Employee
Number of Vacancies: 1
Preferred Candidate
Career Level: Mid Career
Responsibilities
- Support Client Token Service (VTS) commercial rollouts
- Provide on-field first level technical support for VTS integrations
- Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the VTS
- Provide pre-sales technical integration support for the Client Digital Solutions SDK and VTS token requestor APIs through the Client Developer Center
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
- Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams
Skills
Qualifications
- Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
- Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile platforms or in payments systems integration
- The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC
- Preferred experience in an engineering or pre-sales consultant role with international experience in CEMEA
- Working and demonstrable knowledge in Java, and C# programing languages.
- Working and demonstrable knowledge of using SOAP, XML languages/protocols
- A technically minded candidate with consulting experience in a sales engineering or systems integration role
- Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
- Independent decision making required on daily basis with minimal oversight from senior members of staff
- Complex and varied workload, required to support multiple ongoing implementations and sales processes
- Understanding of mobile payments technology, including NFC, secure elements, contactless payments, online/remote payments, and in app payments
- Familiarity with Client contactless payment products, including the underlying specifications and relationship to EMV and GlobalPlatform standards bodies
- Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
- Advanced planning, organizational and problem solving skills
- Exceptional project management skills with the ability to manage multiple activities with both internal and external stakeholders
- Ability to travel as needed
Job Details
Job Location: Dubai, UAE
Company Industry: Employment Placement Agencies/Recruiting
Requirements : Employer (Private Sector)
Job Role: Information Technology
Employment Status: Full time
Employment Type: Employee
Number of Vacancies: 1
Preferred Candidate
Career Level: Mid Career
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