Director of Loyalty, CRM & Partner Marketing

Leading Retail & Hospitality Group
AED 45,000 (Negotiable)

NTS Group are working exclusively with leading group in Dubai to recruit a Director of Loyalty, CRM & Partner Marketing.

To develop and lead the loyalty programme and customer relationship management (CRM) platform, under the direction of the Group Director of Marketing, and to drive customer acquisition, engagement and retention, establishing results reporting and optimizing reporting analytics to deliver measurable ROI and results.

To oversee direct communications on all channels, maximize customer lifestyle value strategies and work closely with all departments to ensure the CRM works effectively in all aspects of the company.

To manage effective ongoing relationships with a portfolio of partners to meet business goals, including customer acquisition, engagement, retention and brand awareness. This position will report to Group Director of Marketing.

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