Facilities Engineer

Company: Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Al-Futtaim employs in excess of 44,000 people, operates through more than 200 companies and represents more than 225 international brands across industries as diverse as retail and wholesale trading, distribution, real estate development, leisure and hospitality, insurance and financial services. The group has significantly expanded its business operations in recent years through a strategic acquisition plan and has entered a number of new territories, increasing its footprint beyond the GCC and Greater Middle East to encompass Africa, South East and North Asia, Australasia, East Africa and Europe.

Entrepreneurship and rigorous customer focus has enabled Al-Futtaim to grow its business by responding to the changing needs of the customers and societies in which it operates. Al-Futtaim is committed to offering customers an unrivalled choice of the world’s best brands with exceptional standards of customer service and after sales support.

Structured into four operational divisions; automotive, financial services, real estate and retail, Al-Futtaim maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. This benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

Engineering
For more information on Al Futtaim Engineering please visit www.afengineering.com

Al-Futtaim Engineering, Mechanical Electrical and Plumbing Maintenance
Al-Futtaim Engineering's MEP division is a specialist engineering company undertaking the design, engineering, supply, installation, commissioning and maintenance of mechanical, electrical and Plumbing services for commercial, residential and infrastructure projects. With an experienced team of leaders, managers supported by highly qualified and experienced engineers and technicians, the MEP division has the ability to handle even the most demanding of mechanical, air conditioning, electrical, Plumbing and fire protection projects, which requires on time delivery of quality products.
Al-Futtaim Engineering’s MEP division was first established in 1978 in the UAE and has since expanded its operations into KSA, Qatar and Egypt in recent years.

About the Business:

Al-Futtaim Engineering is a multi-disciplinary engineering organization operating in the United Arab Emirates, Kingdom of Saudi Arabia, Qatar and Egypt, and was originally established in the UAE in 1974.As an Al-Futtaim group company, we enjoy the benefits of being part of one of the leading Dubai headquartered business houses operating around the globe. Through seven business divisions, Al-Futtaim Engineering offers a wide variety of products and services for the construction industry from Air conditioning, Building Products, Control and Life Safety, Elevators and Escalators, Facility Management, MEP, Scaffolding and Access Solution. Al-Futtaim Engineering fully serves the needs and requirements of the construction industry and its involvement in numerous large-scale projects in the region has given the company an enormous wealth of experience. 

About the Job:

AMC Management. Responsible for : Execution of AMC efficiently with in the budget and ensure profitability of the same Analyse and evaluate annual maintenance contract requirements, prepare HSE, operational risk assessment, contract execution plan and identify the requirements on mobilization, transition, performance management phase of service delivery Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team Track contract progress and ensure agreed SLA’s and KPI’s are met Resource planning (manpower, material/replacement spares, subcontracted specialised services etc.) for the contracts assigned Responsible for takeover and handover of the AMC Preparing and submission of monthly, annual reports for the contracts assigned Submission of AMC invoices on time and obtain client acknowledgement Corrective/Reactive, Planned preventive maintenance Responsible for : Conducting site inspections, conditional assessment of assets, assess HSE and operational risk and reporting Identify critical system, services, assets and ensure necessary contingency plan in place to avoid down time and disruption of services Prepare contract specific PPM procedures, PPM schedule, and resource planning Prepare method statements, risk assessment, PPM Task sheet Tally and Close all planned PPM work orders on monthly basis Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s. Handle escalations, emergencies and resolve all customer complaints, prepare technical reports Ensure all CRM work orders are tracked, updated and closed on daily basis Carryout daily site inspections to ensure quality of works and adherence to the set standards and provide expert advice to the team Calibration of all tools and tackles, safety devices Schedule, coordinate and oversee the maintenance contracts of Sub Contractors Repair, Refurbishment works Responsible for : Generate revenue from repair, replacement, refurbishment / retrofit works and achieve set targets Make conditional assessment of assets, Identify the assets which are required to replaced based on the aging, performance, submit report to customer Prepare repair, replacement, refurbishment cost estimate, proposals and follow up with client for approvals Execution of casual jobs efficiently with in the budget and ensure profitability of the same Submission of customer invoices on time Liaise with client on any payment issues and resolve the same Customer Service Responsible for : Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives. Achieve and enhance customer satisfaction by meeting and /or exceeding the customer requirements, SLA’s, KPI’s. Meeting, reporting client at regular intervals to maintain good communication and rapport with client and clients team QHSE. Responsible for : Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard. Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others Implement all HSE policy, Safe Operating Procedures, and Safe Work Instructions (tool box talk) - thus preventing potential incidents at all times Ensure the team possess appropriate tools and tackles, spare parts and consumables, calibration of tools and tackles Ensure timely close out of HSE Action taken Reports, NCR’s Employee Engagement. Responsible for : Ensure Job description, induction training, arrangement of tools and tackles for the reporting employees Conduct performance development review, identify employee requirements like training, etc. Achieve employee engagement by identifying the needs of employees and organization and implement the action plans Liaise with internal departments, shared services and maintain good working relations Team building : Ensure proper coordination among the team to achieve maximum customer satisfaction and productivity

About You:
To be successful in winning this role, the following are the prerequisites: 

• Degree in Mechanical , Electrical
• Experience in Facilities Maintenance
• National and International Industry standards (ANSI/ASHRAE, IEEE, IFM, CIBSE)
• Knowledge of Health and Safety requirements
• Must have experience in daily maintenance, refurbishment jobs such as masonry work, false ceiling work, tiling, carpentry etc
• Must be able to manage a team of Supervisors and Technicians
• Must be able to estimate the labor and other resources required to carry out the civil works
• Must have UAE valid driving license
• 7-10 years experience in Facilities management, Integrated Facilities Management
• 4 years of experience in GCC
• Should be able to work in shifts across any Emirates

Job-Specific Skills:

• Ability to lead team of supervisors , technicians, strong management skills
• Adequate skills in maintenance of mechanical, electrical, plumbing systems and assets
• Ability to prepare method statements, risk assessments, permit to work for various maintenance activities
• Ability to understand, execute corrective, reactive maintenance tasks based on priorities and achieve SLA, KPI’s
• Ability to review service reports, Investigate complaints, conduct teardown inspections, analysis of complaints statistics and recommend corrective action to avoid recurrence
• Handle emergency breakdowns, planned shutdowns by proper planning of resources and mobilizing
• Ability to plan resources as per PPM schedules and execute preventative maintenance as per the required standards, timely completion of all PPM’s
• Carryout conditional assessments, prepare cost estimates, technical justifications for retrofit, replacement works
• Ability to clearly communicate with client, team, managers and other stake holders
• Ability to read and interpret electrical wiring diagram, control circuits, operation and maintenance manuals
• Ability to work with computer aided facilities management system (CAFM) and mobility
• Ability to identify the training needs of team members, coach and guide team for better employee engagement
• Ability to understand and work with commercial requirements like plan cost, budgets limits, profit and loss
• Ability to prepare and maintain various documents like inspection reports, handover reports etc.
• Willing to continuously upgrade on current industry standards, best practices
• Demonstrate high standard HSE Practices

Note: you will be required to attach the following: 1. Resume/CV

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

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