Franchisee Business Consultant - Russia

Company: Domino's

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 50% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Additional Job Details

This individual would work from our regional office in Dubai and be responsible for driving business in Russia and nearby emerging markets within our MACE region.

50% Franchise Business Development:

• Achieve Market objectives in the areas of new unit store growth, sales and profitability by ensuring flawless execution of the market specific business plan.

• Prepare complex financial analysis to support business decision models and achievement of business objectives
• Partner with the Business to develop insights using data, analytics, knowledge, and past experiences to drive strategic priorities for their markets and regions
• Utilize key operational benchmarks to assess where and how to apply market-specific strategies to improve overall market performance
• Deliver complex and/or difficult messages to franchise stakeholders across the business (Operations, Finance, Marketing, etc.)
• Identify sources of influence and leverage them to help move initiatives forward

20% Operations Execution & Standards:

• Implement the Operations Evaluation Report system throughout each market and audit the franchise’s organization to ensure that the program is well implemented.

• Analyze operations trends and assess correlation/impact of operational changes over time
• Utilize key operational benchmarks to assess where and how to apply market-specific strategies to improve overall market performance

• Work with the regional Supply Chain consultant in the implementation and execution of an audit system for commissaries and distribution centers
• Enforce DPLLC standards and policies

• Demonstrate knowledge of supplier approval process

5% Operations Training:

• Identify the skills needed by training managers to make the business successful and partner with training to design and implement training programs to address needs
• Be an advocate for continuous team development and people growth
• Evaluate current market training programs as to serve the purpose
• Ensure that trainee has changed behavior due to the training program and that the end results reflect it
• Be a liaison between Franchise and International Training Department

10% International Marketing:

• Partner with Regional Marketing Consultant to develop and drive marketing strategy and planning with Franchisee
• Effective in training and executing on a market and regional level of best-in-class field store marketing plans and strategies

5% New Market Development:

• Manage multiple projects and teams at one time
• Partner with training to develop and drive new market on-boarding curriculum and training
• Coordinate diverse stakeholders and resources required to successfully launch a market
• Understand the process of recruiting franchisees and creating the franchisee contracts
• Understand site selection and construction

5% Quality Assurance:

• Drive compliance to policies and standards designed to develop and maintain food quality

• Gathers data related to supplier and franchisee audits to identify and maintain product quality improvements
• Partner with regional QA Consultant to develop technically sound contingency plans in order to ensure successful execution or resolution

5% Technology Consulting:

• Understand company technology platforms and how to utilize them at a store level for training and operations guidance
• Partner with Regional IT Consultant in the participation of idea development process to identify solutions for technical problems

Qualifications

• Multilingual/Multicultural skills, Russian speaking preferred
• Master’s degree or equivalent work experience
• 5-10 years of experience working in retail/restaurant consulting
• Experienced in strategic business planning for multi-unit organizations
• Working experience in two functional areas of International Business (Marketing, Supply Chain, Operations, etc.) strongly preferred
• Excellent communication skills, both written and verbal, with different levels of management
• Strong leadership and problem solving skills
• Proven public speaking ability
• Ability to gain consensus among various groups
• Thorough understanding of Domino’s Pizza standards, policies and procedures preferred
• Ability and willingness to travel up to 70%

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