Front Desk Manager - 5* Hotel New Opening

Company: COREcruitment

My client is a 5* luxury branded international hotel chain looking for an experienced Reception Manager or Front of House Manager to join this dynamic team in their new opening.

We are looking for an individual with an excellent presentation, stable career and a minimum of 2 years at management level within the front of house division of a large hotel in the UAE with a minimum of 250 rooms.

The main duties will be:

• Co-ordinate all activities, operations and running of the Front Office Department – whilst actively displaying a proactive front of house leadership style.
• Take a leading and positive approach with guests, reinforcing a customer focused approach to hotel operations at all times and harnessing Guest feedbacks as a tool to measure success.
• Set up and maintain a high level of personal service and guest recognition
• Development and implementation of SOPs and activities to motivate the team and maximize revenue possibilities.
• Ensure that all guest queries are handled promptly and efficiently.
• Anticipate guests needs whenever possible to enhance quality service
• To have a high level of product knowledge of the Hotel and the local area.
• Use initiative in relation to the speedy resolution of guest queries or problems.
• Assist and support in achieving Hotel and Departmental goals and objectives

Interested in this great challenge? Contact william@corecruitment.com with your updated CV

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