Handbags Department Manager_Dubai
Handbags Department Manager_Dubai
Key Requirements
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- Drive sales performance and achievement of business goals for the Department.
- Be a role model in delivery of retail excellence and customer relationship management, ensuring highest standards of customer service delivery at all times.
- Promote business development through one to one appointments with existing clients and develop relationships with new clients.
- Support the Store Manager in identifying development needs and recruitment of Sales Associates.
- Contribute in training and development of Sales Associates to improve their product knowledge and core skills.
- Ensure visual merchandising standards are maintained at all times according to Gucci VM guidelines.
- Work closely with the Buying Department to influence merchandise decisions according to client feedback.
- Ensure inventory accuracy of the Department in line with Corporate policies and procedures
Key Requirements
- Have minimum 5 years of luxury fashion experience, min. 2 years of which must be gained in a supervisory position
- Team management experience is essential
- Have strong understanding of luxury retail and retail operations
- Be a role model who consistently delivers high quality customer service
- Ability to manage customer complaints
- Excellent problem solving skills
- Cultural adaptability and flexible approach
- Can-do positive attitude
- Be computer literate, must have working knowledge of MS Office (Word& Excel) and retail software/ operational systems
- Excellent communication skills in English language (both oral and written)
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