Hotel Front Office Assistant | Paid Internship

Company: HAWP Project - Hanta Associates LTD

HAWP Project - Hanta Associates LTD - Dubai
Internship
*First Deadline: Friday 30th June 2017
We are recruiting interns on behalf of a world famous, high-end hotel chain in Dubai. The role of Front Office Assistant will be for a duration of 6 or 12 months. The successful applicant will receive a salary, lunches and accommodation plus on the job training for the duration of the internship.
Duties include but are not limited to:
  • Welcome guests
  • Ensure the smooth running of the front office desk
  • Assist with the checking-in and/or checking-out of guests
  • Assist with general enquiries (in person & on the phone) including reservations, room service & restaurants reservations
  • Promote additional services offered by the hotel to increase sales
  • Ensure all guest requests and queries are met promptly and efficiently
  • Conduct daily reports
  • Provide additional services such as wake up call, newspaper, luggage assistance etc
  • Ensure all transactions are carried out in accordance with company policy
  • Ensures the safety of the guests and property within the hotel
  • Ensures the workplace remains clean and tidy at all times
Preferred Skills:
  • Articulate with strong communication skills
  • Be fluent in spoken and written English
  • Numerate
  • Have a professional manner
  • Have good interpersonal skills
  • Able to follow clear instructions
  • Be organised, proactive and able to think on their feet
  • Computer literate
  • Able to work in a team and on own initiative
  • Excel in a highly demanding environment
Desirable Skills:
  • Experienced in a similar reception role
  • Fluent in other European languages highly desirable
  • Arabic B2 (An advantage, but not essential)
Benefits:
  • Visa processed (FREE)
  • Stipend compensation provided
  • Accommodation provided (FREE)
  • Lunch provided (FREE)
Eligibility:
  • Must be fluent in English
  • Must be available for a 6 or 12-month Internship
  • Must be studying a hospitality and/or tourism-related degree (If not, successful applicants will still be eligible but will be required to undertake a part-time Hotel Management course while on the placement)
Job Type: Internship
Required education:
  • Bachelor's
Required language:
  • English


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