HVAC Technician

- Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
- Diagnose and repair of electronic,mechanical and electrical components of these systems.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting
- monthly vehicle inspection form. Vehicles should be washed on a regular basis.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Maintain and submit monthly mileage log forms.
- Understand company pricing and generate appropriate customer invoice at job site.
- Electronically process credit card payments. Obtain customer signature at completion of job.
- Obtain correct customer information including email address.
- Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what is need to correct.
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).

Requirements

- Five to seven years experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
- Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
- Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
- Valid UAE License

About the Company

The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.



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