IT Specialist
Availability at any time either remotely or physically in the work premises or offsite according to work need
• High responsiveness and support to all users requests within very clear response times and business prioritization.
• Monitor and Implement security surveillance cameras on daily basis and their recordings and make sure of their availability when requested.
• Monitor and Implement ADSL Internet connections to make sure ADSL and SDSL internet availability and usage are within AMIDEAST standards.
• Implement the functionality of the local network Infrastructure including Network ports, Switches, Patch Panels, Patch cords to make sure of Network functionality and communication performance.
• Maintain and Implement Phone system including Siemens PBX, Phone sets and Phone Land Line to maintain the phone system availability, automated message records and its connectivity with other FOs
• Implement and Troubleshoot Desktop computers Hardware and software to make sure of their performance and software updates.
• Implement the employee attendance system to make sure the time attendance reports and the daily sign in-out is process is working as per AMIDEAST standards.
• Provide daily and monthly IT reports for the IT performance logs and activities in addition to IT Documentations and IT equipments assets and requests.
• Assists for offsite support visits and outreaches when IT attendance is needed.
• Assist on classrooms IT peripherals such as Desktop computers, LCDs and sound systems, to make sure of their availability, functionality and performance.
• Assists on computer based online exams such as starting the exam and restoring the loss of connectivity during exams and with the closing of test day.
• Implement Servers hardware and software to make sure of their availability and performance including the server daily backups and restore, the creation of new users, mailboxes internet availability shared files backup and restore after consulting the IT Manager.
• Implement SharePoint portals to upload new requested updates and edit the designs.
• Supports server hardware maintenance.
• Supports conferencing equipments and technologies such as Polycom DVC and Skype.
Desired Candidate Profile:
Proficiency in Network infrastructure design, topology, and troubleshooting.
• Proficiency in Internet connections.
• Proficiency in desktop Hardware/ Software troubleshooting
• Proficiency in security camera systems including Monitoring, equipments …etc
• Proficiency in English TOIEC Score 505-605
• Proficiency in working independently or as a team player.
• Solid understanding of ERPs and modern mobile and WEB applications
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• High responsiveness and support to all users requests within very clear response times and business prioritization.
• Monitor and Implement security surveillance cameras on daily basis and their recordings and make sure of their availability when requested.
• Monitor and Implement ADSL Internet connections to make sure ADSL and SDSL internet availability and usage are within AMIDEAST standards.
• Implement the functionality of the local network Infrastructure including Network ports, Switches, Patch Panels, Patch cords to make sure of Network functionality and communication performance.
• Maintain and Implement Phone system including Siemens PBX, Phone sets and Phone Land Line to maintain the phone system availability, automated message records and its connectivity with other FOs
• Implement and Troubleshoot Desktop computers Hardware and software to make sure of their performance and software updates.
• Implement the employee attendance system to make sure the time attendance reports and the daily sign in-out is process is working as per AMIDEAST standards.
• Provide daily and monthly IT reports for the IT performance logs and activities in addition to IT Documentations and IT equipments assets and requests.
• Assists for offsite support visits and outreaches when IT attendance is needed.
• Assist on classrooms IT peripherals such as Desktop computers, LCDs and sound systems, to make sure of their availability, functionality and performance.
• Assists on computer based online exams such as starting the exam and restoring the loss of connectivity during exams and with the closing of test day.
• Implement Servers hardware and software to make sure of their availability and performance including the server daily backups and restore, the creation of new users, mailboxes internet availability shared files backup and restore after consulting the IT Manager.
• Implement SharePoint portals to upload new requested updates and edit the designs.
• Supports server hardware maintenance.
• Supports conferencing equipments and technologies such as Polycom DVC and Skype.
Desired Candidate Profile:
Proficiency in Network infrastructure design, topology, and troubleshooting.
• Proficiency in Internet connections.
• Proficiency in desktop Hardware/ Software troubleshooting
• Proficiency in security camera systems including Monitoring, equipments …etc
• Proficiency in English TOIEC Score 505-605
• Proficiency in working independently or as a team player.
• Solid understanding of ERPs and modern mobile and WEB applications
Apply to Job