Manager, Concept Development

Company: Marriott International, Inc

Marriott International offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 5700 properties and 30 brands you’ll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.

 

JOB SUMMARY

 

The Manager Concept Development is responsible for the development of innovative, practical and profitable Food and Beverage concepts and designs that support the specific brand positioning requirements for new and current properties. Additional responsibilities include the development of OS&E lists specific to each concept, development of a concept strategy based on brand and type of market and to work closely with the development team to sell our F&B concept strategy.

 

Key Responsibilities

• Reviews market research and with the Concept Development Team, identifies the optimal F&B mix or concept for a given site.
  - Assists hotel teams with drafting of restaurant/bar development strategy & concept documentation to submit recommendations to ownership, Operations and Global Design with the aim to develop the appropriate concepts, deliver ROI and maximize the guest experience in new builds and renovations
  - Reviews new and renovated property blue prints for operational efficiency and effective design.
• Food & beverage operations – assists hotel teams with the successful implementation of all initiatives and programs.
• Quality Assurance – ensures all hotels understand and comply with company brand standards and International Quality Assurance Program, and follow up with all yellow and red zone hotels in area for brand standards audits and GSS.
• Ensures hotels operate with respect to their brand. 
• New openings/conversions/renovations – assists in coordinating pre-opening, task force, 5SU, and operations technical training.
• Coordinates task forces as needed, to assist in new openings and challenged properties.
• Partners with Senior Director Concept Development to consistently recognize and reward outstanding associate performance in improving MEA F&B performance and/or customer satisfaction.
• Ensures that the Best Practice pool is alive and that Best Practices are shared through a proactive and consistent channel of communication.
• Improves business results by leveraging shared resources and processes, and implement revenue driving initiatives and Best Practices for F&B areas and spas.
• Effectively uses technology to communicate and influence throughout the organization in a timely, high-impact manner.
• Attracts and develops diverse, high-caliber talent that makes a strong positive impact on the organization. Maintains oversight of manpower selection for operations leaders
• Looks outside of Marriott to identify and implement innovations that improve business performance.
• Manages larger business processes and/or projects, setting priorities and measurable objectives, and monitoring and reporting on the process, progress and results.
• Responds to, solves, and makes decisions on business requests that have broad department impact and/or moderate risk.  Presents alternative solutions to business issues by leveraging the broader organization.
• Actively engages in new hotel openings utilizing critical path tools and communicates need areas to regional team.  
• Drives food and beverage metrics, utilizing Micros occupancy tools and maximize flow through
• Knows understands and drives brand culture and operational priorities 

 

 

Qualifications

 

 

 Education and Experience

• 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the business, management operations at the property or corporate level.
  OR
• 2-year graduate degree from an accredited university in Business Administration, or related major; 4 years’ experience in a procurement or  business related field required.
• Strong analytical skills for planning, estimating, budgeting and monitoring program/project work.
• Demonstrated ability to work independently and with others.
• Strong process management, negotiating, influencing, and problem resolution skills.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

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