Sales Associate
Sales Associate Mission
Main Assignments
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- Have a deep and broad understanding of the customer and the luxury landscape.
- Show the capacity to build, target, establish and foster long-term relationships with clients and support brand awareness.
- Embody retail excellence strategy and reflect the brand luxury and lifestyle positioning.
Main Assignments
- Finalize sales targets achievements in line with company strategy.
- Use effective selling techniques to maximize the business potential of the stores
- Thrive on having Brand, Product, and Craftsmanship knowledge
- Contribute to team work by sharing information and best practices
- Participate in maintaining visual merchandising according to company and seasonal guidelines
- Collect and update customer information to ensure an efficient use of CRM and Client Book
- Uphold respect of the company standards and procedures
- Keep stock info updated and follow store-to-store transfer request procedures
- Cultivate customer relationships
- Deliver excellence in customer service in alignment with the company standards
- Excellent customer and service attitude and high flexibility to adapt to several types of Customers
- 2+ years Sales experience in fashion & luxury contexts
- Fluent in English (proficiency in other languages also will be preferable)
- Excellent communication and empathetic skills
- Commercial results orientation
- Good team player
- Multitasking, flexible
- Capacity to work in a fast moving, dynamic and stressing environment
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