Sales Coordinator (Corporate & Leisure)

Company: Fairmont Dubai

The Corporate and Leisure Sales Coordinator is responsible for clerical, administrative, marketing materials, collateral and other duties to assist in the smooth operation of Sales department. He/she is also responsible for providing attentive, courteous and efficient service to incoming calls and hotel guests.

 

Hotel Overview: A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Just minutes from Dubai's key attractions, our hotel is linked to the Dubai International Convention Centre. Ten contemporary dining experiences intrigue the palate, our signature Spa and health facilities offer a wealth of amenities, including two terrace sundecks complemented by handcrafted mosaic swimming pools. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

 

Summary of Responsibilities: Reporting to the Director of Sales, Corporate and Leisure, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Responsible for the smooth operation of the sales office at all times Monitor Phones, voicemails, sales mailbox – all with same day 2 hour response time Prepare collateral for site inspections, outside sales calls, and sales trips
• Assist Group Services Manager with rooming list entry and citywide audits as required
• Enter, coordinate and follow up with Sales Reservations and daily show
• Assist with rooming list uploads as needed
• Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record and distribute weekly Corporate/Leisure  Meeting minutes and “next steps”
• Maintain adequate inventory of office supplies; including sales collateral
• Handle/contract social room blocks
• Respond and represent sales manager(s) when out of the office
• Merge negotiated and group contracts RFP season efficiency/success; update tracker; timely responses via Lanyon, RFP & other 3rd party platforms.
• Lanyon, Cvent, and other on-line bidding platforms for Corporate and Group leads Serve as a backup to rate loading as needed

  

Corporate Behaviours

• Use clear communication across all channels and all aspects of work.
• Ensure the highest standards of professionalism and courtesy is extended to colleagues and partners at all times.
• Provide assistance to colleagues with any other duties when requested or when necessary.
• Adhere to standards of performance, best practice and all company policies.
• Actively practice and promote good time management and organisation skills.
• Ensure that deadlines are always adhered to.
• Always thoroughly prepare for engagements, both internal and external, and represent Fairmont Hotels and Resorts in a professional manner.
• Adherence to grooming standards to ensure a professional corporate image is maintained

 Qualifications:

• A Bachelor’s Degree and/or Hotel Management degree preferred
• Two years experience working for a luxury hotel; and/or other sales related experience preferred
• Strong work ethic and the ability to work extended hours when required
• Strong organization and time management skills
• Proven ability to work efficiently in a demanding and fast paced environment
• Proven ability to work cohesively as part of a team in a multi cultural environment
• Computer proficiency in Word, Excel, PowerPoint, Opera Sales & Catering, and ability to understand and interpret financial data
• Excellent written and oral communication skills

Visa Requirements: Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation

Apply to Job