Sales Executive

Under the guidance of the Hotel Manager and the Cluster Director of Sales & Marketing and within the boundaries of Mercure Dubai Barsha Heights Hotel Suites & Apartment policies and procedures, the Sales Executive will be responsible for the following: Financial and Revenue Responsibilities • Manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner. • Prospecting new accounts for Mercure Dubai Barsha Height Hotel Suites & Apartment and follow the sales process through to convert into ‘producing’ accounts. • Ensure that all accounts are properly updated in Opera. Maintain up-to-date activity and rate information for each account. Action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team. • To support: Sales Co-ordinator in carrying out his / her roles effectively ( by ensuring there are enough sales kits available for the week) • Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. • Rates sheets must be accurate at all times. Communicate any obstacles to completing action plans to HM/Cluster DOSM. • To arrange and manage familiarization / educational trips in line with business needs. • Respond within 24 hours to any Group/banqueting requests, checking space/rates in Opera and communicating to Food & Beverage Manager for further follow up.

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