Salon Receptionist

Company: House of Enspa

An award-winning group in spa/salon and beauty industry in UAE is looking for a female senior receptionist to join our premium chain of salons in Dubai.
The culture of the salons is collaborative, passionate, cutting edge, and energetic - customer delight being the focus.
The salon is run strictly on SOPs with standard operation procedures common across all locations. We are growing and currently in the process of hiring stylists and spa/salon management professionals at different levels of operations. Responsibilities:

• Ensure the customer journey is managed efficiently and smoothly
• Accurate appointment setting and follow up using the computer booking system
• Answer all client and salon staff queries relating to service and products and marketing activities
• Handle all cash transactions in the salon

Essential Skills requirements:

• A friendly and professional tone and approach
• Displays positive body language at all times
• Excellent Customer Service Skills
• Ability to Multi-task
• Prior experience in handling multiple telephone lines.
• Computer skills with knowledge of booking systems & software.
• A reasonable level of math skills.
• Attention to details and accuracy.
• Strong inter-personal and communication skills.
• Work requires willingness to work under a flexible schedule.
• Team Player, willing to accept challenges and able to meet them.
• Eager, enthusiastic, punctual and motivated to take initiative

We provide an attractive remuneration package inclusive of other benefits that are further supplemented by excellent growth opportunities.
If you are interested in pursuing a career with us, please forward your resume along with your photo.
Job Type: Full-time
Job Location:

• Dubai

Required education:

• Bachelor's

Required experience:

• Customer Service: 5 years

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