Senior Restaurant Manager
Job Purpose
To plan, organize and control all resources and activities of the restaurant and to implement methods of providing an efficient and effective service to all customers. Create and drive sales to ensure sales and profits are maximized; costs are minimized and that organizational polices are maintained.
Key Accountabilities/Responsibilities
• Responsible for the operations of the restaurants allocated including, stock, products, staff and equipment.
• Ensure high standards of customer service are met and in accordance to Charley’s policy.
• Directly manage, co-ordinate and actively participate in the activities of crew in all designated areas of the restaurant.
• Actively train all new crew members in all aspects of operations to provide a multi-skilled team.
• Support the Restaurant manger by assisting in planning and checking work schedules including shift staffing.
• Accurately deliver cash, budgeting and target reports to senior management on a monthly/weekly basis.
• Provide continuous training and support to all staff to improve staff development.
• Manage, and co-ordinate in conjunction with the operations manager, new stores from acquisition to opening, influencing in design layout, completion schedules, and compliance standards relating to the business to meet agreed plans.
• Liaise with store managers to plan the delivery of management targets, sales, costs, standards and evaluations.
• Oversee the teams and assist with achieving the set profit and loss targets.
• Prepare cash drawers and petty cash as required.
• Assist the operations manager with the development of stores, reporting on staff policies and the recruitment of new crew members.
• Supervise stock control, ordering and wastage to improve smarter buying and selling to reduce costs.
• Ensure the provision of the maintenance and security of restaurants, including all company assets contained within the unit.
• Directly deal and support staff with customer issues in line with Company standards.
• Monitor the standards of the food, service and hygiene, evaluate and plan for improvement.
• Recognize market trends and initiate creative restaurant marketing and promotions when applicable.
Apply to Job
To plan, organize and control all resources and activities of the restaurant and to implement methods of providing an efficient and effective service to all customers. Create and drive sales to ensure sales and profits are maximized; costs are minimized and that organizational polices are maintained.
Key Accountabilities/Responsibilities
• Responsible for the operations of the restaurants allocated including, stock, products, staff and equipment.
• Ensure high standards of customer service are met and in accordance to Charley’s policy.
• Directly manage, co-ordinate and actively participate in the activities of crew in all designated areas of the restaurant.
• Actively train all new crew members in all aspects of operations to provide a multi-skilled team.
• Support the Restaurant manger by assisting in planning and checking work schedules including shift staffing.
• Accurately deliver cash, budgeting and target reports to senior management on a monthly/weekly basis.
• Provide continuous training and support to all staff to improve staff development.
• Manage, and co-ordinate in conjunction with the operations manager, new stores from acquisition to opening, influencing in design layout, completion schedules, and compliance standards relating to the business to meet agreed plans.
• Liaise with store managers to plan the delivery of management targets, sales, costs, standards and evaluations.
• Oversee the teams and assist with achieving the set profit and loss targets.
• Prepare cash drawers and petty cash as required.
• Assist the operations manager with the development of stores, reporting on staff policies and the recruitment of new crew members.
• Supervise stock control, ordering and wastage to improve smarter buying and selling to reduce costs.
• Ensure the provision of the maintenance and security of restaurants, including all company assets contained within the unit.
• Directly deal and support staff with customer issues in line with Company standards.
• Monitor the standards of the food, service and hygiene, evaluate and plan for improvement.
• Recognize market trends and initiate creative restaurant marketing and promotions when applicable.
Apply to Job