Service Engineer
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- Install, maintain, repair and support instruments on all levels HW, SW and applications
- Maintain and develop positive relationships with customers
- Assist in the development and maintenance of reference customers
- Assist in Meeting/exceeding sales targets in relation to maintaining high customer satisfaction
- Actively promote and sell Field Service products
- Utilize the CRM database to input and provide information that will increase effectiveness
- Utilize all available tools such as Service Reports, Spare Part&Service; Manuals, ISI Notes, etc
- Give active feedback to Sales, Global Product Support and your team/management
- Manage effective available time and resources
- Provide cross-border/district/region support when required
- Positively represent QIAGEN in front of the customer
Position Requirements
- Min of 3 years’ service and support experience in a comparable position within the after sales service industry, or equivalent experience maintaining instrumentation in the life science fields
- Technical diploma/degree in electronics or alternatively a degree in life science with reasonable product knowledge within the life science industry /markets preferable
- Proven work experience in developing customer relationships
- Minimum commercial skills
Personal Requirements
- Good written and verbal English language communication skills
- Good interpersonal skills
- Valid driver’s license and Passport and willingness to travel internationally (Europe, Middle East & Africa)
- Ability to work both independently and in a structured working environment
Apply to Job
- Install, maintain, repair and support instruments on all levels HW, SW and applications
- Maintain and develop positive relationships with customers
- Assist in the development and maintenance of reference customers
- Assist in Meeting/exceeding sales targets in relation to maintaining high customer satisfaction
- Actively promote and sell Field Service products
- Utilize the CRM database to input and provide information that will increase effectiveness
- Utilize all available tools such as Service Reports, Spare Part&Service; Manuals, ISI Notes, etc
- Give active feedback to Sales, Global Product Support and your team/management
- Manage effective available time and resources
- Provide cross-border/district/region support when required
- Positively represent QIAGEN in front of the customer
Position Requirements
- Min of 3 years’ service and support experience in a comparable position within the after sales service industry, or equivalent experience maintaining instrumentation in the life science fields
- Technical diploma/degree in electronics or alternatively a degree in life science with reasonable product knowledge within the life science industry /markets preferable
- Proven work experience in developing customer relationships
- Minimum commercial skills
Personal Requirements
- Good written and verbal English language communication skills
- Good interpersonal skills
- Valid driver’s license and Passport and willingness to travel internationally (Europe, Middle East & Africa)
- Ability to work both independently and in a structured working environment
Apply to Job