Tech Services Specialist - PSA

Company: Honeywell

An excellent career opportunity is available for a Technical Service Specialist within the Gas Processing & Hydrogen Technology Services organization. The position is based in Dubai, U.A.E. and will report to the Manager, Technology Services – EMEA. This position plays a key role in providing customer facing support services to keep UOP technology operating safely & profitably. Position accountabilities require regular interaction with external customers and with UOP personnel throughout the cross functional organization.

UOP LLC, headquartered in Des Plaines, Illinois, USA, is a leading international supplier and licensor of process technology, catalysts, adsorbents, process plants, and consulting services to the petroleum refining, petrochemical, and gas processing industries. UOP is a wholly-owned subsidiary of Honeywell International, Inc. and is part of Honeywell's Performance Materials and Technologies strategic business group. Honeywell Performance Materials and Technologies is a global leader in providing customers with high-performance specialty materials, including fluorine products; specialty films and additives; advanced fibers and composites; intermediates; specialty chemicals; electronic materials and chemicals; and technologies and materials for petroleum refining. For more information, go to www.uop.com.

Responsibilities:

• Evaluating commercial operations, through remote monitoring or on-site troubleshooting, of UOP technology to assist customers in achieving their goals.
• Assisting in the preparation of technical information for Technical Proposals.
• Champion changes & improvements in technologies supported via innovation [MOIs], lessons learned, and feedback of field data to R&D and Engineering.
• Serve as the focal point for office-based support of new unit and revamped unit startups from pre-commissioning through guarantee acceptance.
• Assist in rectifying guarantee resolution problems by participating in problem investigation and development of solutions.
• Capture and provide information for Regional Services and Technology Services metrics.
• Participate in customer meetings and user group conferences.
• Participate in Engineering review meetings for new units and revamps including Design Basis, PFD, P&ID, PHA, and HAZOP.
• Review, analyze and provide feedback on commercial unit operating data.
• Provide both office-based and on-site troubleshooting assistance to commercial units.
• Conduct on-site commercial unit audits.
• Provide on-site support for turnarounds, performance test runs, or similar short duration field assignments.
• Mentor FOS Advisors to enhance their technology specific skills and understanding.
• Keep current with customer needs for the technologies supported. Communicate changes and provide timely and relevant feedback to the client.
• Prepare and update general operating manuals, process technology manuals, and training materials and present UOP technology training courses.
• Work with the Technology Specialists to maintain tools, guidelines, documentation and checklists within assigned area and ensure that these are efficient.
• Maintain/Update customer and technical information in knowledge management tools.

• BS degree in Engineering field or related discipline
• 2+ years of experience in a technical service, engineering, process operations or detail engineering role within the gas processing or refining/petrochemical industry
• Experience with Pressure Swing Adsorption technologies in a technical support or operations role is ideal
• Basic knowledge of one or more of the UOP Gas Processing & Hydrogen technologies including their equipment and operations is considered a plus. The technologies include Polybed™ PSA, Benfield™, Selexol™, Amine Guard™ FS, Separex™, MolSiv, UOP Russell NGL Recovery and/or similar technologies
• Knowledge of PLC preferred
• Strong verbal and written communication skills
• Solid comprehensive problem solving skills
• Strong mechanical aptitude and troubleshooting skills
• Ability to work well independently and in a team environment
• Ability to handle multiple tasks concurrently
• Effective presentation skills
• MS Office computer skills (Access, Aspen or Unisim a plus)
• Ability to travel 30-50% annually to both domestic and international sites. Much of this travel can be scheduled and planned in advance
• Ability to conduct physical inspections requiring climbing up, crawling through & walking on pressure vessels, distillation columns, tanks, and piping is required

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