Technical Sales Representative

The Dow Chemical Company is looking for a Technical Sales Representative (m/f) to be based in UAE

Essential Duties and Responsibilities

Customer Management

• Develop Account Plans for Strategic Accounts
• Achieve a high level of penetration across multiple functions (Procurement, Technology, Commercial, Management) within customer base
• Maintain strong relationships at all levels of customer organization
• Develop relationships across the Value Chain (Customer of Customer) as needed to support Sales goals with direct accounts
• Develop strong multi-functional account teams (Technical Service, R&D;, Marketing, Supply Chain, Customer Service) to effectively interface with customers.
• Effectively negotiation of price, quantities, payment terms as to achieve the business plans.
• Manage customer pricing strategically in line with business goals.
• Deliver a high level of service to customers
• Effectively resolve quality or service issues that arise.
• Work with customers to define un-met needs.
• Develop Selling Projects around commercial and developmental opportunities.
• Drive implementation of Innovation programs with Strategic Accounts.
• Successfully convert opportunities to sales growth ($).

Business Management

• Maintain a high degree of knowledge on Dow Formulated Systems technology.
• In-depth understanding for polyurethane markets.
• Be a resource to the business on Competitive Intelligence.
• Be knowledgeable on market trends. Provide Voice of Customer input on key Innovation programs.
• Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.
• Develop forecasts on anticipated customer product consumption.
• Develop a growth strategy for implementation within assigned region.
• Develop a sales plan for assigned territory.
• Provide needed data to Sales & Operations Planning (S&OP;) teams to efficiently manage the business.
• Responsible for continuous improvement in the area of overall productivity and efficiency.
• Effective management of sales terms and credit with assigned customers.

General

• Accomplish all assigned duties safely and in accordance with all Product Stewardship guidelines.
• Participate in regional sales meetings and programs.
• Participate in all key performance management activities - goal setting, Employee Development Plans, performance reviews, etc

Qualifications
Qualifications

• A Master degree or higher in Science, Chemistry or Chemical Engineering, or master degree in business/sales
• Competent technical skills or ability to pick up on the technical aspects of the role.
• Have a demonstrated ability to develop strong customer relationships
• Technology understanding extended to application.
• Business and entrepreneurial skills
• Be able to work in a very competitive environment under constant pressure in terms of achieving business objectives.

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