College Academic Advisor

The Opportunity

The College of Humanities and Social Sciences seeks an incumbent for the
position of College Academic Advisor who is responsible to take all
necessary actions to help improve student retention, increase graduation
rate, achieve higher CGPA of students at risk, and obtain higher overall
student satisfaction at ZU.

To mentor students on issues related to their academic progress towards
their degree completion and orient students about ZU institutional and
community resources.

To guide students in matters of their chosen academic path and assist
them in all forms of academic advice to contribute in the overall growth
of the retention rates.

The Responsibilities

STUDENTS:

• Be one point of contact for the students to

support with their retention, graduation rate, academic success and
overall satisfaction at the University.

• Assess the student's stage of development

(academic, career, and personal) and promote student growth by
identifying suitable developmental tasks; actively support student in
establishing realistic and attainable academic and career goals.

• Provide guidance in the student’s

selection of courses, to be sure that degree requirements will be
met, that selected courses represent a reasonable balance of work in
different areas, and that curricular options are not prematurely foreclosed.

• Communicate and advise students about other

support available to the student at the university, such as the Academic
Success Center.

• Answer questions about the academic program and

program requirements.

• Actively support students with their academic

planning on the micro (course selection, course scheduling, etc.) level
and make referrals to other faculty, departments and appropriate campus
resources to assist them with macro-level academic planning
(internships, career planning, research opportunities, etc.) so they can
develop a cohesive academic plan.

• Proactively advise, refer and monitor students

(, to the Learning Commons) who are at-risk of leaving the
university for academic reasons.

• Identify key resources and services as needed

or desired by student. Track students’ progress with the support
offered/advised.

• Customize study plans according to students

needs to ensure completion of their degree requirements on time.

• Maintain student files and records; documents

all related student information; updates the system regarding changes to
student status.

• Communicate and explain college and university

policies and procedures. Proactively guide students in line with the
university policies.

• Participates in preparation of orientations and

presents academic information to new students and parents during
Orientation. Check various forms for accuracy such grade checks,
overload requests, curriculum changes; assists students in their completion.

• Work closely with registrar office to advice

new students.

• Support student success by helping them make

knowledgeable decisions about their educational goals.

• Provide students with information about

alternatives, limitations and possible consequences of academic
decisions ( adding, dropping and withdrawing from courses; change of
program, and /or major).

• Oversee sensitive situations and resolve

complaints at an early stage to minimize conflict and prevent escalation.

• Support recruiting new students and bring back

to ZU students who have left.

ACADEMIC DEPARTMENTS:

• Establish and maintain relationships with

assigned Deans/ Department Chair/Program Directors to understand and
clarify departmental expectations. Maintain current knowledge of all the
degree and certificate programs.

• Work with the other academic advisors and the

deans/ Chairs/ Program directors/ and faculty in gathering information
from students regarding class scheduling and other preferences that will
aid the university’s student retention efforts.

• Coordinate with the deans / Chairs/ program

Directors / faculty and academic support personnel regarding student needs.

• Work closely with the faculty toward

students’ Academic progress.

OTHER DEPARTMENTS:

• All departments’ co-ordination of matters

related to academic advising, retention and recruiting.

• Liaison with the learning commons supervisors

to ensure Students-at-risk are able to receive the support they need
from Programs and Services offered by library and learning commons.
Actively track their progress to ensure the services are helping the
students.

• In coordination with the Dean’s Office,

support the Human Capital department with dissipation of information to
the College, as required.

• Work on new projects, initiatives and programs

as required by the Supervisor.

PLANNING & EXECUTION FOR STUDENTS STUDY:

• Work closely with the colleges in order to

provide accurate information on course offerings and degree preferences
as per the university policies and procedures.

• Evaluate student’s level of development

and uphold students growth by assessing the key factors and make
necessary reports as appropriate.

• Examine academic progress of students.
• Analyze progress reports from faculty/instructors.
• Determine eligibility and satisfactory progress

towards degree completion.

• Identify current and potential needs or problem

areas ( study plan, curriculum and academic issues) and refer
students to respective or designated person.

• Identify options for student to satisfy

specific degree requirements.

• Evaluate and makes recommendations on petitions

and adjustments to student's program of study, in consultation with the
Dean of the College and the Registrar.

• Act as relevant mediator between Dean and

Student issues.

• Gathering inputs through surveys,

communications and meetings.

• Work towards students retention and graduation

improvements. Design and launch new programs and initiatives to support
students success and progress.

• Support in recruiting new students as time permits.
• Other duties as assigned by the College Dean.

DATA ANALYSIS AND REPORTING:

• Producing reports, spreadsheets, and

presentations as required.

DEGREE OF INDEPENDENCE/COMPLEXITY OF ENVIRONMENT

• Highly ambiguous, constantly changing

environment with a diverse network of key stakeholders and policy
makers.

• Must be able to deal with simultaneously

occurring crisis which may compete for time.

WORKING RELATIONSHIPS/IMPACT OF INTERACTIONS

• Interacts extensively with senior management to

educate, influence, and build awareness of key issues and propose
solutions.

• Influences and negotiates with external parties

for the benefit of the University.

The Requirements

Must possess a bachelor’s degree in a related field from an
accredited institution and a minimum of 4 years directly related
experience in advising students on academic issues or an equivalent
combination of education and experience.

Other essential requirements:

• Personal Counseling Skills
• Knowledge of the Academic Milieu including;

course demands, faculty personalities, academic grading standards etc.

• A commitment to continuous professional growth
• Proficiency in the use of computer applications

Excellent IT skills in MS Word, excel and PowerPoint

The Benefits

The University’s benefits package is highly attractive, with
competitive salaries free of tax in the , housing, a furniture
allowance, annual vacation airline tickets for the employee and
immediate family, educational subsidies for children and healthcare is
provided to the employee and sponsored family members.

To Apply

In addition to completing the online application form, attach a cover
letter, a current CV, and the names and contact details of three
professional references.

Currency

AED

Amount of Travel

Work At Home

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