Customer Service Associate
- Responsible for daily help desk functions, addressing all incoming support requests via email, phone and web-site
- Opening Work Orders for each issue and ensuring accuracy of information;
- Assists in disseminating information including maintaining and updating technical calendars, updating client information, and keeping current on department status
- Keep client informed of status, timing and options for support
- Must have at least 3 years experience in similar role
Apply to Job
- Opening Work Orders for each issue and ensuring accuracy of information;
- Assists in disseminating information including maintaining and updating technical calendars, updating client information, and keeping current on department status
- Keep client informed of status, timing and options for support
- Must have at least 3 years experience in similar role
Apply to Job