Door Greeter
MAIN RESPONSABILITIES
• Welcome guests and direct them to Reception.
• Open doors and greet guests.
• Protect guests at either entrance from inclement weather.
• Obtain taxis for guests or liaise with drivers.
• Know regular guest names and requirements.
• Accurate knowledge of hotel facilities and services.
• Answer guest questions and resolve guest problems.
• Promote the Hotel generally.
• Know the names, functions and locations of the Management Team.
• Be aware of daily functions, events, VIP and group arrivals.
• To carry out any other duties as required.
• To maintain good working relationships with all colleagues.
• To read and understand the hotels Employee Handbook and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
• Complete brand required training on Starwood Development Center and to attend trainings and meeting as and when required.
Desired Candidate Profile:
Requirements
Education
• High school or equivalent education required
Experience
• Must have at least 9 months experience in the luxury hospitality industry. More experience preferred.
Apply to Job
• Welcome guests and direct them to Reception.
• Open doors and greet guests.
• Protect guests at either entrance from inclement weather.
• Obtain taxis for guests or liaise with drivers.
• Know regular guest names and requirements.
• Accurate knowledge of hotel facilities and services.
• Answer guest questions and resolve guest problems.
• Promote the Hotel generally.
• Know the names, functions and locations of the Management Team.
• Be aware of daily functions, events, VIP and group arrivals.
• To carry out any other duties as required.
• To maintain good working relationships with all colleagues.
• To read and understand the hotels Employee Handbook and adhere to the hotels rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
• Complete brand required training on Starwood Development Center and to attend trainings and meeting as and when required.
Desired Candidate Profile:
Requirements
Education
• High school or equivalent education required
Experience
• Must have at least 9 months experience in the luxury hospitality industry. More experience preferred.
Apply to Job