Customer Care Representative (Arab national)
Greet visitors, give directions, answer queries, provide informative materials, general application and admission forms
Sort and distribute mail, route out-going mail and operate copying and/or duplicating machines
File correspondences and other records
Advise visitors of approximate duration of their waiting time and see that they are made comfortable
Answer phone system or switchboard, relaying calls, answering questions, politely taking messages, and making appointments. May place calls as requested to operate telephone switchboards and console to connect, hold, transfer and disconnect telephone calls
Determine the nature of inquiries and provide general information
Provide external connections for staff and answer internal queries directed to the switchboard
Perform light typing duties, the subject material of which may vary from correspondence and reports to form letters, record cards and list maintenance
Prepare and/or maintain files of some type of records or folders such as job applications, general information materials, etc
Maintain the general appearance of the waiting room or reception area, watering plants and straightening magazines, chairs and other light furniture
May accommodate visitors to the office as directed by making reservations for travel, setting up meetings and making such other contacts as advised
May fill in for principal clerical staff on a relief basis, performing duties normally assigned to the position until no longer required
Communicate to the Supervisor any problems encountered in the reception
Perform other duties assigned by the Department Manager
Desired Candidate Profile:
Customer Care Representative, Receptionist, Help Desk Agent, Meet & Greeter
Apply to Job
Sort and distribute mail, route out-going mail and operate copying and/or duplicating machines
File correspondences and other records
Advise visitors of approximate duration of their waiting time and see that they are made comfortable
Answer phone system or switchboard, relaying calls, answering questions, politely taking messages, and making appointments. May place calls as requested to operate telephone switchboards and console to connect, hold, transfer and disconnect telephone calls
Determine the nature of inquiries and provide general information
Provide external connections for staff and answer internal queries directed to the switchboard
Perform light typing duties, the subject material of which may vary from correspondence and reports to form letters, record cards and list maintenance
Prepare and/or maintain files of some type of records or folders such as job applications, general information materials, etc
Maintain the general appearance of the waiting room or reception area, watering plants and straightening magazines, chairs and other light furniture
May accommodate visitors to the office as directed by making reservations for travel, setting up meetings and making such other contacts as advised
May fill in for principal clerical staff on a relief basis, performing duties normally assigned to the position until no longer required
Communicate to the Supervisor any problems encountered in the reception
Perform other duties assigned by the Department Manager
Desired Candidate Profile:
Customer Care Representative, Receptionist, Help Desk Agent, Meet & Greeter
Apply to Job