Guest Service Agent

1- Ensure that all guests who stay at the hotel are completely satisfied and all interactions with them are handled in a very professional manner; 2- Carry out all the day-to-day Front Office operations associated with the guests. 3- Assist the Guest efficiently, courteously and professionally in all Front Office Duties, as per internal procedures 4- Helps encourage customer loyalty by building friendly, personalised relationships 5- Anticipates guests' needs and takes them into consideration 6- Has an impeccable attitude which conveys the image of the brand and hotel

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