IT Administrator
Company:
Al Jawhara Group of Hotels & Apartments
Must be familiar with current IT trends. Bachelor’s degree in IT Administration,or a related field is required....
Excellent organizational skills and the ability to understand detailed information;
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Must be familiar with current IT trends. Bachelor’s degree in IT Administration,or a related field is required....
Ensure the data security by installing the anti virus system, firewall & other relevant security system including the password restricted access to the system.
• Conduct the IT audit through remote access as well site visit,
• Hire the IT team and conduct the training for them.
• Keep trace for renewal for all software licenses.
• Implement the back-up policy for all databases and monitor to ensure the correct back-up as per the procedures defined.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration
• Carry out the bench marking by maintaining good relation with other IT partner companies.
• Attend the events prospecting upcoming technology to get knowledge, prepare technology review report and submit to GGM
• Maintain the risk assessment module.
• Implement and follow the cost saving principles in all software and hardware
• Ensure to assist 24 hours round the clock for any IT related issues.
• Compile and conduct training courses to all staff for basic IT operation and share his knowledge with competent staff to be deputy of him in future hotels.
• Establish network connection among all hotels all the time.
• Implement the techniques that serve as best solution for internet usage and guest support.
• Liaise with the other important technology such as CCTV, Telephone system, network TV channels, web site, Audio and Video, projectors & walkie talkie.
• Collect information to analyze and evaluate existing or proposed systems
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network
• Conduct the IT audit through remote access as well site visit,
• Hire the IT team and conduct the training for them.
• Keep trace for renewal for all software licenses.
• Implement the back-up policy for all databases and monitor to ensure the correct back-up as per the procedures defined.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration
• Carry out the bench marking by maintaining good relation with other IT partner companies.
• Attend the events prospecting upcoming technology to get knowledge, prepare technology review report and submit to GGM
• Maintain the risk assessment module.
• Implement and follow the cost saving principles in all software and hardware
• Ensure to assist 24 hours round the clock for any IT related issues.
• Compile and conduct training courses to all staff for basic IT operation and share his knowledge with competent staff to be deputy of him in future hotels.
• Establish network connection among all hotels all the time.
• Implement the techniques that serve as best solution for internet usage and guest support.
• Liaise with the other important technology such as CCTV, Telephone system, network TV channels, web site, Audio and Video, projectors & walkie talkie.
• Collect information to analyze and evaluate existing or proposed systems
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network
General responsibilities:
Report to work on time with proper uniform, including name tag. Personal appearance must comply with the standard of the hotel.
Develop knowledge about different nationality of staff and their special requests and needs.
Report any unusual occurrences to his superior.
At all times strive to represent Hotel in the most professional, courteous manner.
Be able to work accordingly to budget, keep constant eye on staffing level and control costs as much as you can.
Be able to perform any additional scope of duties if requested by the Management.
Minimum Job Requirements:
Education:
Bachelor’s degree in IT Administration,or a related field is required. Certified Network Administrator is preferred.
Bachelor’s degree in IT Administration,or a related field is required. Certified Network Administrator is preferred.
Excellent organizational skills and the ability to understand detailed information;
Excellent command of English, Arabic (preferred) – listening, speaking, reading and writing
Experience:
Minimum 3-4 years of progressively more responsible experience in all phases of IT administration, with supervisory experience a plus in the four stars or five star properties.
Must be familiar with current IT trends.
Good interpersonal skills to form effective working relationships with people at all levels; with proven track record of 'making a difference';
Ability to analyze, interpret and explain.
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